7: Upgrading the BlackBerry Enterprise Server using a phased process

Example 2: Upgrade BlackBerry Enterprise Servers at Version 4.0 and earlier using a phased process

The following tasks show how to upgrade several BlackBerry Enterprise Servers at Version 4.0 and earlier including the optional creation of a new BlackBerry Configuration Database.

Upgrade the BlackBerry Enterprise Server at Version 4.0 and earlier and create a new BlackBerry Configuration Database

You do not have to replace the existing BlackBerry Configuration Database before you perform the upgrade; doing so results in more administrative tasks. However, you might choose to make this change as part of an update to your overall BlackBerry environment (for example, a change in hardware).

>Perform the following actions:

Action

Procedure

Install the BlackBerry Enterprise Server Version 4.1.4

1.

Log in to your computer using the BESAdmin service account.

on a new computer.

2.

Double-click the setup.exe file.

 

 

3.

Complete the instructions on the screen.

 

4.

When prompted to restart the computer, click Yes.

 

5.

Log in using the same account that you used for the setup program.

 

6.

Complete the instructions on the screen.

 

7.

When prompted to provide information for the BlackBerry Configuration

 

 

Database, specify a new BlackBerry Configuration Database instead of the

 

 

existing one(s).

Remove user accounts from the BlackBerry Enterprise

1.

Inform users that they must perform the following actions:

Server Version 4.0 or earlier.

 

• back up their BlackBerry device

 

 

• clear their Blackberry device

 

2.

Remove user accounts from the BlackBerry Enterprise Server.

Add user accounts to the new BlackBerry Enterprise

1.

Add user accounts to the new BlackBerry Enterprise Server.

Server Version 4.1.4. Any BlackBerry device options

2.

Activate users’ BlackBerry devices over the wireless network.

that are stored in the BlackBerry Configuration

 

 

Database are lost when you add user accounts to the

 

 

new BlackBerry Configuration Database.

 

 

Upgrade the empty BlackBerry Enterprise Server to

1.

Upgrade the BlackBerry Enterprise Server to Version 4.1.4. See “Upgrading

Version 4.1.4 using an in-place process.

 

the BlackBerry Enterprise Server using an in-place process” on page 45 for

 

 

more information.

 

2.

When prompted to provide information for the BlackBerry Configuration

 

 

Database, specify the new BlackBerry Configuration Database Version 4.1.4

 

 

to create a BlackBerry Domain.

 

 

 

Remove and add user accounts to the BlackBerry Enterprise Servers Version 4.1.4 and upgrade the empty BlackBerry Enterprise Servers until all BlackBerry Enterprise Servers in the BlackBerry Domain are running Version 4.1.4.

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Blackberry 4.1.4 Log in to your computer using the BESAdmin service account, Existing ones, To create a BlackBerry Domain