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4.1.4
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Install
For server errors
Maintenance
Configuring your environment
Phased upgrades
Setting database permissions
Service
Version Upgrade Guide
Page 4
Image 4
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Page 5
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Contents
Version Upgrade Guide
BlackBerry Enterprise Server for Microsoft Exchange
Page
Research In Motion Limited
Phillip Street
Page
Contents
Configuring your environment
Troubleshooting the BlackBerry Enterprise Server upgrade
Upgrading BlackBerry Device Software
Assign a software configuration to a user optional
Add the BlackBerry Device Software to the network drive
Upgrading to BlackBerry Enterprise Server Version
Confirm the version from which you are upgrading
Page
Choosing a BlackBerry Enterprise Server upgrade option
Old BlackBerry If you upgrade from a Device Software
Start with a clean To start because it
Accounts and server Environment Sends new service
Minimal service BlackBerry devices
Choosing a BlackBerry Device Software upgrade option
Upgrade option
BlackBerry Device To upgrade their
You can install You must distribute
Advantages Disadvantages User impact You can monitor
Additional upgrade resources
Page
Checklists Description Reference
See
Server software requirements
BlackBerry Enterprise Server
Checklist Operating system requirements
BlackBerry Enterprise Server installation
Your Microsoft Windows installation media
Considerations
Checklist Security support requirements
Information
Checklist Multilanguage support requirements
Checklist Virtual machine support requirements
Checklist Additional software requirements
System requirements for your corporate environment
Checklist Messaging and collaboration environment settings
Checklist Network environment settings
Checklist Instant messaging environment settings
Checklist Terminal service settings
Checklist Database environment settings
System requirements for remote components
Service
Checklist BlackBerry MDS Services system requirements
System Considerations Requirement Operating
System requirement Operating system
Support Security
Support
Enterprise Server installation
Checklist BlackBerry Attachment Service system requirements
That you can view the online help
Checklist BlackBerry Manager system requirements
Checklist BlackBerry Router system requirements
Windows installation media
You plan to install the BlackBerry Collaboration Service
Collaboration
Certificates on Microsoft Live Communications Server
Action Procedure Export the BlackBerry Enterprise Server
Configuration list from the Configuration container
Save the server configuration information to a text file
Double-click the setup.exe file
Perform system maintenance
Registry settings Registry Editor
Back up system information
Synchronize BlackBerry device capabilities
Back up all the registry keys
BlackBerry Enterprise Server
Back up system information
Preview the user migration
Migrating the user accounts from multiple instances
Page
Any changes to the BlackBerry Configuration Database
For server errors
Account information
Migrating user accounts
Synchronize BlackBerry device capabilities
Parameter Procedure Type the database name
Back up the BlackBerry Configuration Database
Authentication. By default, this parameter is set to False
Page
Setting database permissions
Microsoft Knowledge Base articles
Assign System Administrator permission
Services installations
Set Microsoft SQL Server permissions
Database notification system
Checklist Confirm the upgrade requirements
Perform system maintenance Back up system information
Administration extensions on page 31 for more information
Database permissions on page 43 for more information
Upgrade the BlackBerry Enterprise Server
Resolving issues during the upgrade process
Resolving issues after the upgrade process
Mobile Data Service on page 39 for more information
36 for more information
Migrate the user accounts
Step
Migrating users
Stop the old BlackBerry Enterprise Server
Must be the same
Start the new BlackBerry Enterpriser Server
Resolving issues during the upgrade
Reactivate user accounts
Media, and select the file
Complete
Media for Microsoft .NET Framework version
Resolving issues after the upgrade
Which the BlackBerry Collaboration Service is installed
Phased upgrades
Managing a mixed-version environment
Sample supported mixed-version environment
Proxy settings
Sample unsupported mixed-version environment
BlackBerry Domain so that it upgrades to Version
BlackBerry Domain to Version 4.1.4, if applicable
More information
On page 45 for more information
Log in to your computer using the BESAdmin service account
New BlackBerry Configuration Database
Version 4.1.4 using an in-place process
Existing ones
Page
Checklist Confirm the upgrade requirements
Add the BlackBerry Device Software to the network drive
Page
Create and send a wireless enterprise activation password
Send the upgrade instructions to BlackBerry device users
Create a software configuration
Device
Users list, click a user
Software Version 4.0 or later
Upgrade the BlackBerry Device Software
Assign a software configuration to a user optional
Click Load Handheld Interactive
Confirm that the upgrade is successful
Lower pane, check the user’s system status message
Push the installation files to user computers
Force the BlackBerry Device Software upgrade
Troubleshooting the BlackBerry device upgrade
Manager is installed
Start
Motion\Apploader\loader.exe
Page
Research In Motion Limited Published in Canada
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