Research In Motion Limited, Phillip Street | Blackberry 4.1.4

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Research In Motion Limited	Research In Motion UK Limited
295 Phillip Street	Centrum House, 36 Station Road
Waterloo, ON N2L 3W8	Egham, Surrey TW20 9LF
Canada	United Kingdom
Published in Canada

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Blackberry 4.1.4 manual Research In Motion Limited, Phillip Street

Contents

BlackBerry Enterprise Server for Microsoft Exchange Version Upgrade GuidePage Phillip Street Research In Motion LimitedPage Contents Configuring your environment Upgrading BlackBerry Device Software Troubleshooting the BlackBerry Enterprise Server upgrade Add the BlackBerry Device Software to the network drive Assign a software configuration to a user optional Confirm the version from which you are upgrading Upgrading to BlackBerry Enterprise Server VersionPage Choosing a BlackBerry Enterprise Server upgrade option Minimal service BlackBerry devices Old BlackBerry If you upgrade from a Device SoftwareStart with a clean To start because it Accounts and server Environment Sends new service Choosing a BlackBerry Device Software upgrade option Advantages Disadvantages User impact You can monitor Upgrade optionBlackBerry Device To upgrade their You can install You must distribute Additional upgrade resources Page BlackBerry Enterprise Server Checklists Description ReferenceSee Server software requirements Considerations Checklist Operating system requirementsBlackBerry Enterprise Server installation Your Microsoft Windows installation media Information Checklist Security support requirements System requirements for your corporate environment Checklist Multilanguage support requirementsChecklist Virtual machine support requirements Checklist Additional software requirements Checklist Network environment settings Checklist Messaging and collaboration environment settingsChecklist Instant messaging environment settings Checklist Database environment settings Checklist Terminal service settings System requirements for remote components Checklist BlackBerry MDS Services system requirements ServiceSystem Considerations Requirement Operating System requirement Operating system Support Support Security Checklist BlackBerry Attachment Service system requirements Enterprise Server installationThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Certificates on Microsoft Live Communications Server Windows installation mediaYou plan to install the BlackBerry Collaboration Service Collaboration Double-click the setup.exe file Action Procedure Export the BlackBerry Enterprise ServerConfiguration list from the Configuration container Save the server configuration information to a text file Perform system maintenance Back up all the registry keys Registry settings Registry EditorBack up system information Synchronize BlackBerry device capabilities BlackBerry Enterprise Server Back up system information Preview the user migration Migrating the user accounts from multiple instances Page Migrating user accounts Any changes to the BlackBerry Configuration DatabaseFor server errors Account information Synchronize BlackBerry device capabilities Back up the BlackBerry Configuration Database Parameter Procedure Type the database nameAuthentication. By default, this parameter is set to False Page Microsoft Knowledge Base articles Setting database permissions Database notification system Assign System Administrator permissionServices installations Set Microsoft SQL Server permissions Database permissions on page 43 for more information Checklist Confirm the upgrade requirementsPerform system maintenance Back up system information Administration extensions on page 31 for more information Upgrade the BlackBerry Enterprise Server Resolving issues during the upgrade process Resolving issues after the upgrade process 36 for more information Mobile Data Service on page 39 for more information Step Migrate the user accounts Stop the old BlackBerry Enterprise Server Migrating usersMust be the same Resolving issues during the upgrade Start the new BlackBerry Enterpriser ServerReactivate user accounts Complete Media, and select the fileMedia for Microsoft .NET Framework version Which the BlackBerry Collaboration Service is installed Resolving issues after the upgrade Managing a mixed-version environment Phased upgrades Sample supported mixed-version environment Sample unsupported mixed-version environment Proxy settings On page 45 for more information BlackBerry Domain so that it upgrades to VersionBlackBerry Domain to Version 4.1.4, if applicable More information Existing ones Log in to your computer using the BESAdmin service accountNew BlackBerry Configuration Database Version 4.1.4 using an in-place processPage Add the BlackBerry Device Software to the network drive Checklist Confirm the upgrade requirementsPage Send the upgrade instructions to BlackBerry device users Create and send a wireless enterprise activation password Software Version 4.0 or later Create a software configurationDevice Users list, click a user Assign a software configuration to a user optional Upgrade the BlackBerry Device SoftwareClick Load Handheld Interactive Lower pane, check the user’s system status message Confirm that the upgrade is successful Force the BlackBerry Device Software upgrade Push the installation files to user computers Motion\Apploader\loader.exe Troubleshooting the BlackBerry device upgradeManager is installed StartPage Research In Motion Limited Published in Canada