Blackberry 4.1.4 manual Upgrading BlackBerry Device Software

Checklist: Confirm the installation requirements on the new computer	49
Install the BlackBerry Enterprise Server Version 4.1.4 on a new computer	50
Migrate the user accounts	50
Stop the old BlackBerry Enterprise Server	51
Improve the startup performance of the BlackBerry Enterprise Server	52
Start the new BlackBerry Enterpriser Server	52
Reactivate user accounts	52
Troubleshooting the BlackBerry Enterprise Server upgrade	52
Resolving issues during the upgrade	52
Resolving issues after the upgrade	54
Returning user accounts to their previous BlackBerry Enterprise Server version	54
7 Upgrading the BlackBerry Enterprise Server using a phased process	55
Phased upgrades	55
Managing a mixed-version environment	55
BlackBerry Mobile Data Service (BlackBerry MDS Connection Service) considerations	55
BlackBerry Enterprise Server Version 4.1.2 or later considerations	56
Example 1: Upgrade BlackBerry Enterprise Servers at Version 4.0.3 using a phased process	57
Example 2: Upgrade BlackBerry Enterprise Servers at Version 4.0 and earlier using a phased process
59
Upgrade the BlackBerry Enterprise Server at Version 4.0 and earlier and create a new BlackBerry
Configuration Database	59
Upgrade the BlackBerry Enterprise Server at Version 4.0 and earlier and keep the existing Black-
Berry Configuration Database	60
8 Upgrading BlackBerry Device Software	61
Enabling users to upgrade the BlackBerry Device Software at their computers	61
Checklist: Confirm the upgrade requirements	61
Add the BlackBerry Device Software to the network drive	61
Confirm that the BlackBerry Application Loader Version 4.1 appears in the network drive (recom-
mended)	62
Distribute the BlackBerry Desktop Software installation files (if required)	62
Create and send a wireless enterprise activation password	63
Send the upgrade instructions to BlackBerry device users	63
Confirm that the BlackBerry Device Software upgrade is successful	64
Upgrading the BlackBerry Device Software at a central computer or kiosk	64
Checklist: Confirm the upgrade requirements	64