Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, contact Panasonic Canada Inc. Customer Care Centre at
n Common problems |
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No power. | • Ensure the AC power supply cord is connected. | 5 | |
| • Turn the volume up. | 10 | |
| • Check connections to speakers and other equipment. | ||
No sound. | • Select the correct source. | 10 | |
• Turn on the speakers. | 10 | ||
| • Change the | 8 | |
| • Check that the digital signals can be decoded by this unit. | 10 | |
| • Turn PCM FIX or DTS FIX off. | 8, 17 | |
| • Determine and correct the cause, then turn the unit on. |
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Sound stops. “F 76” or | Causes include: |
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− Shorting (bare wires touching) of positive and negative speaker wires. | 5 | ||
“OVERLOAD” appears on the | |||
− Using speakers with an impedance lower than that rated for this unit. | 5 | ||
display for about a second, and | |||
− Straining of the speakers through excessive volume or power. | – | ||
the unit turns off. | |||
− Using the unit in a hot environment without proper ventilation. | – | ||
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| Consult your dealer if the problem occurs again after switching the unit on. |
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“F 70” appears on the display. | • Turn the unit off, disconnect the AC power supply cord, and consult your dealer. | – | |
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n Sound modes |
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Sound is not heard from the center, | • Ensure the SPEAKERS settings for your speakers are correct. | 8 | |
• Turn 2CH MIX off. | 10 | ||
surround, or subwoofer speakers. | |||
• The source may be stereo. Change the sound mode. | 10 | ||
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Cannot use Dolby Pro Logic Ⅱ or | • You cannot use Dolby Pro Logic Ⅱ or SFC when input is PCM with sampling frequencies | 11 | |
SFC. | of 192, 176.4 (COAXIAL1), 96 or 88.2 kHz. |
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There is no DTS audio output. |
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There is Audio output, but the DTS | • Check the DVD player’s digital output settings. | – | |
decoder indicator is not lit. |
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n Radio |
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The radio cannot be tuned in or | • Connect the appropriate antenna. (You may need an outdoor antenna or one with more elements.) | 7 |
• Adjust the position of the FM or AM antenna. | 7 | |
there is a lot of noise and | • Reduce the treble. | 16 |
interference. | • Turn off nearby televisions, video decks, DVD players, and satellite receivers. | – |
| • Separate the antenna from other cables, leads, and appliances. | – |
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n Setup menus and factory settings (Reference pages are shown as black circled number )
Main menu | Sub menu (factory settings) |
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| FRONT |
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SPEAKERS | CENTER | SMALL |
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SURROUND |
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| YES |
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| FRONT | 3.0 FEET |
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DISTANCE | CENTER |
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| SURROUND | 1.5 FEET |
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FILTER | 100 |
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| TV | OPT 1 | |
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DVR | OPT 2 |
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DVD | COAX 1 |
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| CD | COAX 2 |
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| TV |
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IN MODE | DVR | AUTO |
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DVD |
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| CD |
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Main menu |
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A/D ATT | OFF |
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DR COMP | OFF |
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B PROOF | MODE A |
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DIMMER | OFF |
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DUAL PRG | MAIN |
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Reference
RQT7512
21 |