Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you.

n Common problems

 

Pages

 

 

 

No power.

• Ensure the AC power supply cord is connected.

5

 

• Turn the volume up.

10

 

• Check connections to speakers and other equipment.

4-7

No sound.

• Select the correct source.

10

• Turn on the speakers.

10

 

• Change the D-INPUT setting to suit the type of connection you have made.

8

 

• Check that the digital signals can be decoded by this unit.

10

 

• Turn PCM FIX or DTS FIX off.

8, 17

 

• Determine and correct the cause, then turn the unit on.

 

Sound stops. “F 76” or

Causes include:

 

Shorting (bare wires touching) of positive and negative speaker wires.

5

“OVERLOAD” appears on the

Using speakers with an impedance lower than that rated for this unit.

5

display for about a second, and

Straining of the speakers through excessive volume or power.

the unit turns off.

Using the unit in a hot environment without proper ventilation.

 

 

Consult your dealer if the problem occurs again after switching the unit on.

 

“F 70” appears on the display.

• Turn the unit off, disconnect the AC power supply cord, and consult your dealer.

 

 

 

n Sound modes

 

Pages

 

 

 

Sound is not heard from the center,

• Ensure the SPEAKERS settings for your speakers are correct.

8

• Turn 2CH MIX off.

10

surround, or subwoofer speakers.

• The source may be stereo. Change the sound mode.

10

 

Cannot use Dolby Pro Logic or

• You cannot use Dolby Pro Logic or SFC when input is PCM with sampling frequencies

11

SFC.

of 192, 176.4 (COAXIAL1), 96 or 88.2 kHz.

 

 

 

 

There is no DTS audio output.

 

 

There is Audio output, but the DTS

• Check the DVD player’s digital output settings.

decoder indicator is not lit.

 

 

 

 

 

n Radio

 

Pages

 

 

 

The radio cannot be tuned in or

• Connect the appropriate antenna. (You may need an outdoor antenna or one with more elements.)

7

• Adjust the position of the FM or AM antenna.

7

there is a lot of noise and

• Reduce the treble.

16

interference.

• Turn off nearby televisions, video decks, DVD players, and satellite receivers.

 

• Separate the antenna from other cables, leads, and appliances.

 

 

 

n Setup menus and factory settings (Reference pages are shown as black circled number )

Main menu

Sub menu (factory settings)

 

 

FRONT

 

 

SPEAKERS

CENTER

SMALL

 

SURROUND

 

 

 

 

 

 

SUB-WFR

YES

 

 

FRONT

3.0 FEET

 

DISTANCE

CENTER

 

 

 

 

SURROUND

1.5 FEET

 

FILTER

100

 

 

TV

OPT 1

 

 

D-INPUT

DVR

OPT 2

 

DVD

COAX 1

 

 

 

 

CD

COAX 2

 

 

TV

 

 

IN MODE

DVR

AUTO

 

DVD

 

 

 

 

 

CD

 

 

Main menu

 

Sub menu (factory settings)

A/D ATT

OFF

 

DR COMP

OFF

 

 

 

B PROOF

MODE A

 

DIMMER

OFF

 

DUAL PRG

MAIN

 

 

 

 

 

Reference

RQT7512

21

Page 21
Image 21
Panasonic SA-XR30 Troubleshooting guide, Common problems Pages, Sound modes Pages, Radio Pages