Technicolor - Thomson EM2601, EM2600 Troubleshooting Tips, Cannot playback tracks on the player

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Troubleshooting Tips

After connecting the player to computer, "USB connected" does not appear on the display.

•Make sure the device is powered on. Some players do not automatically come on when plugged into the computer.

•Make sure that the USB connections to the computer and device are securely in.

Cannot access the player via Windows 2000 computer.

•Install the Service Pack 3 for Windows 2000. Visit www.windowsupdate.microsoft.com to check for the latest updates.

Cannot playback tracks on the player.

•Make sure audio tracks are encoded in the mp3 or Windows Media formats at supported bitrates. Please check the player’s user manual for bitrates supported.

•WMA files may be DRM protected and you don’t have the proper rights (license) to play the files.

Check the website and/or application help system of the music download service provider from where the content was purchased from for license acquisition details.

For more information on how license	EN
acquisition works, go to

www.microsoft.com/ windowsmedia/ drm

What are MTP and MSC modes?

•MTP (Media Transfer Protocol) mode is essential if you want to transfer DRM content to your player. In MTP mode your player will no longer show up as a drive letter. Programs that were designed to work with a device that shows up as a drive letter will not be able to work directly with the player.

•MSC (Mass Storage Class) mode – device is in this mode when connected to Windows 98, ME, 2000 and XP (without Window Media Player 10) operating systems. In this mode, the device will show up as a drive letter on your PC and behaves as a detachable drive for file transfer in one or both directions.

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Contents EM2600 EM2601 Safety Information Sound Pressure ControlEnd User License Agreement Warranty Disclaimer Governing LAW Table of Contents What’s so special about this mp3 player? Before You BeginUnpacking your unit Precautions for the Unit Headset SafetyImportant Battery Information Transferring Files to the Player Connecting to ComputerEN Charging the Battery Press to access the player’s menu General ControlsFile Menu How Files are Organized?Player Menu Navigation Player MenuPlayer Menu Audio Playback Repeat Playback My SelectionsManual and Preset Modes Manual TuningRadio EN Listening to RadioSaving Preset Stations Selecting Preset StationsClearing Presets Stop Listening to the RadioRadio Recording Listening to RecordingsRecording Duration Deleting RecordingVoice Recording Listening to RecordingLine-in Recording Activating Slideshow Picture PlaybackViewing Pictures Video Playback EN Converting VideoScanning Files Viewing VideoSkipping Video System Info Setting the PlayerEN Settings Troubleshooting Tips More InformationSpecifications Check for UpdatesThomson E r m a n u a l Computer Connection Music Transfer Program DAMAGES, the Above Limitation MAY not Apply to YOU ANY Kind to YOU for the WMA Getting Started Computer System RequirementsMusicMatch Jukebox software Getting Started EN Inserting the Included CD- ROM into CD-ROM DriveConnecting to the Computer Connecting the Player to the ComputerTransferring Music EN Transferring Files to a Digital Audio PlayerLaunch the MusicMatch Jukebox software EN Transferring Files via MusicMatch Jukebox Transferring Files via Windows Media Player EN Transferring Files via Windows Explorer Drag and Drop If your player is in MTP mode Profiling Model DependentDisconnecting the Player EN Disconnecting Your Player from the ComputerTroubleshooting Tips Cannot playback tracks on the playerThomson