Troubleshooting
CHAPTER 5: Troubleshooting |
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PROBLEM | CAUSE AND ACTION |
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The power will not turn on | Check if the battery is inserted correctly | |||
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| Check if the battery is empty; if so replace | |||
| battery | |||
| Check if ambient temperature is too low; | |||
| operating temperature is between 10° and 45° C. | |||
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Buttons do not work | Check if the Hold function is activated: | |||
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Poor sound quality or no sound | Check if headphones are connected correctly | |||
| Check if SMC card is inserted correctly | |||
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MP3/WMA files cannot be | Check if power is turned on. | |||
downloaded | Check if USB cable is connected correctly to player | |||
| and PC. | |||
| Check in Windows Device Manager if the USB | |||
| driver is installed correctly. | |||
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