Philips DS9800W specs

Occasional breaking of AirPlay music streaming

Do one or all of the following:

Move DS9800W closer to your Wi-Fi router.

Remove any obstacles between DS9800W and your Wi-Fi router.

Avoid using Wi-Fi channel which is overlapped by the nearby Wi-Fi network.

Check if your network speed is fast enough (in cases where multiple devices share the same router, the AirPlay performance may be affected).Turn off the other devices connected to your home router.

Enable the Quality of Service (QoS) option (if available on the Wi-Fi router).

Turn off other Wi-Fi routers.

No AirPlay icon on my iTunes host device

Make sure that DS9800W is already connected to your home Wi-Fi network.

Before you open iTunes, make sure that you have enabled Bonjour service in your PC.Take Windows XP for example: to enable the service, you can click Start->Control Panel, and double-click Administrative Tools-> Services->Bonjour Service, then click Start followed by OK on the pop-up menu.

If the problem remains, try to restart DS9800W.

AirPlay connection failed with Mac or PC

7HPSRUDULO\GLVDEOHWKHÀUHZDOODQG security software to see whether it blocks the ports that AirPlay uses to stream content. See the help documentation of

\RXUÀUHZDOODQGVHFXULW\VRIWZDUHRQKRZ to unblock the ports used by AirPlay.

When you use iPod Touch/iPhone/iPad/ Mac/PC for AirPlay, if the music play breaks or stops, try to restart your iPod Touch/ iPhone/iPad, iTunes or DS9800W.

Video streaming or FTP downloads may overload your router and therefore may cause interruptions during AirPlay music play.Try to reduce the load of your router.

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