11 Troubleshooting
If MIX is not working properly or the display freezes, you can reset it without losing data:
How do I reset MIX?
•• Insert a pen tip or other object into the reset hole located at the bottom of MIX. Hold until the player shuts down.
•• If the reset option is unsuccessful, follow the steps how to recover MIX with the Philips Device Manager:
1 On your computer, select Start > Programs > Philips > Philips MP3 player > GoGear SA2MXX Device Manager to launch the Philips Device Manager.
2 Turn off MIX before you continue.
3 Press and hold the volume button + while you connect MIX to your computer.
4 Keep holding the key until the Philips Device Manager acknowledges MIX and enters the recovery mode.
5 On the computer, click the Repair button and follow the instructions of the Philips Device Manager to complete the recovery process.
6 When the recovery is completed, disconnect MIX from your computer.
7 Restart MIX.
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