Philips SA4428 manual Frequently asked questions, My player cannot power on, My player hangs

Page 40

8 Frequently asked questions

If you encounter problems with your player, go through the following points listed in the next section. Please also check out FAQs at www.philips.com/support for further help and other troubleshooting tips.

Consult your dealer or service center if you are unable to find a solution by following these hints.

Warning Under no circumstances should you try to repair the set yourself, as this will invalidate the warranty.

My player cannot power on.

•You may have failed to press and hold 2; long enough. Press and hold 2; until the Philips welcome screen appears on display.

•Your device battery may be out of power due to long period of non-usage. Please charge your player.

If none of the above works, then you may have to use the Device Manager to recover your player:

1Launch the Philips Device Manager at Start > Programs > Philips Digital Audio Player > SA44XX > Philips SA44XX Device Manager on your PC.

2Press and hold the VOL+ button while your player is connecting to the PC.

3Keep holding the key until the Philips Device Manager acknowledges your player and goes into recovery mode.

4Click the repair button and follow the instructions given by the Device Manager.

5After the player has been repaired, disconnect it from your PC and re-start.

There is no music on my player after transfer.

Are your songs in MP3 or WMA format?

Other formats will not playback on the player.

My player hangs.

1In the unlikely event that your player hangs, do not panic. Insert a small pin or other sharp object into the reset hole located at the left of the player. Hold until the player shuts down.

Note The existing contents on your player will not be erased.

2If nothing happens, recharge the battery for at least 4 hours and try to power on or reset again. If this does not work, you might have to repair your player with Philips Device Manager.

There is no sound.

Make sure your headphones are inserted all the way into the headphones jack.

36

Image 40

Contents Digital audio player Need help? Contents Update your player General maintenance Important safety informationHearing Safety Copyright information Important for models supplied with headphonesData logging Disposal of your old product ModificationsPage What’s in the box Your new playerRegister your product Overview of controls and connections Getting startedHeadphone jack Main menu InstallUSB port Connect and charge Battery level indicationUse the supplied USB cable Transfer EnjoyPlayer offers the following music mode options Detail operationControl Your player supports MP3 and WMA formatsLimit the volume Find your musicPlay a preset radio station Connect the headphonesRadio1 Auto tune radio stationsSave a new frequency under a preset Recordings Play recordingsDelete your recording Upload recordings to the computerSettings Bar indicator shows current level Equalizer custom settingsUse your player to store and carry data files Installing Windows Media Player 11 WMP11 Music transferAdd music files to WMP11 library Add to Library dialog box appearsClick Advanced Options to expand the dialog box Click Add Click Close when doneAdd folder dialog box appears Rip songs from a CD Insert the Audio CD into the CD drive of the computer Selected tracks are converted and added to the WMP11 librarySync your Windows Media contents to your player Set up your player Switch between automatic and manual syncSelect and prioritize what syncs automatically If WMP11 selects to sync your device manually, click FinishDevice Setup dialog box appears Select files and playlists for manual sync If necessary, remove items from the list Copy files from your player to your computer Manage your Windows Media Player PlaylistCreate a regular Playlist Create an Auto Playlist Content in the playlist appears on the List pane All your playlists will be displayed in the Contents paneEdit playlist Manage your files and playlists in Windows Media Player Transfer playlists to your playerSearch for music via WMP11 Delete files and playlists from WMP11 libraryDelete files and playlists from your player Click on Philips GoGear SA44xx in the left Navigation paneEdit song information via WMP11 Advanced Tag Editor dialog box appearsFormat your player via WMP11 Click Update Update your playerManually verify software status Technical data Page Frequently asked questions My player cannot power onThere is no music on my player after transfer My player hangsSome songs do not show up or playback on the player Page Abc