Philips 227E3Q user manual Dark subpixel, Adjacent dark subpixels

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8. Customer care and warranty

Note

A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels that are always dark or 'off'.That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

3

2 adjacent lit subpixels

1

3 adjacent lit subpixels (one white pixel)

0

Distance between two bright dot defects*

>15mm

Total bright dot defects of all types

3

 

 

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

1 dark subpixel

5 or fewer

2 adjacent dark subpixels

2 or fewer

3 adjacent dark subpixels

0

Distance between two black dot defects*

>15mm

Total black dot defects of all types

5 or fewer

 

 

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

5 or fewer

Note

1.1 or 2 adjacent sub pixel defects = 1 dot defect

2.This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement,analysis and compliance test methods for electronic visual displays)

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Maintenance Safety precautions and mainte- nanceOperation Humidity 20-80% RH Temperature 0-40C 32-95FService Notational DescriptionsWaste Electrical and Electronic Equipment Disposal of product and packing materialInstall base stand Setting up the monitorInstallation Package contentsSetting up the monitor OFF Operating the monitorBasic and simple instruction on the control keys Model 227E3Q Model 227E3QPHOSD Menu Remove the Base Stand Resolution notificationRemove Base Stand Physical Function TiltSmartImage Lite What is it?Why do I need it? Image OptimizationFirst launch -Wizard InstallationSmartContrast Philips SmartControl LiteStart with Standard pane Adjust menu Color menu SmartImage Lite First color Calibration ScreenImage Optimization Exit Close SmartControl Lite Technical Support displays the tech supportSetting Default settings PowerSensorCustom settings How to adjust settings Technical Specifications Packaging 100% recyclable 30,000hrs EnvironmentalRegulatory Approvals Maximum Resolution Resolution & Preset ModesRecommended Resolution 227E3QPH Power Management Definition Power ManagementThis display is designed for both you and the planet Regulatory InformationLead-free Product CongratulationsThis product is in conformity with the following standards Epeat Electronic ProductBenefits of Epeat CE Declaration of ConformityDeclaration of Conformity for Products Marked with FCC Logo Regulatory Infomation Paikka/Ilmankierto Placering/VentilationPlassering/Ventilasjon China RoHS Types of Pixel Defects Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsAdjacent dark subpixels Dark subpixelTotal bright or black dot defects of all types Contact Information for Western Europe region Customer Care & WarrantyArgentina Belarus+7 495 645 6746 for repair Brazil VermontFETEC.CO Contact Information for Apmea regionMake sure the computer is turned on TroubleshootingAdjust the contrast and brightness on On-Screen Display SmartControl Lite FAQsQ2 What is the recommended refresh rate for LCD monitor? General FAQsQ10 Are Philips LCD monitors Plug-and- Play? Q4 How do I adjust the resolution?Q7 How should I clean the LCD surface? Q6 Is the LCD screen resistant to scratches?Program when you leave your monitor unattended
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