COBY electronic MP-C353 instruction manual Troubleshooting, Coby Electronics Technical Support

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TROUBLESHOOTING

If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

COBY Electronics Technical Support

Address:

56-65 Rust St.

 

Maspeth, NY 11378

Hours:

Monday to Friday, 8:30 AM–11:00 PM EST

 

Saturday to Sunday, 9:00 AM–11:00 PM EST

Phone:

800-681-2629 or 718-416-3197

Email:

techsupport@cobyusa.com

Web:

www.cobyusa.com

The player does not turn on.

Ensure that the player is charged or is operating on AC power.

Ensure that the Lock switch is disengaged.

Try pressing the Reset key on the back of the player with a pin.

The buttons do not work.

Ensure that the player is charged or is operating on AC power

Ensure that the Lock switch is disengaged.

I cannot transfer files to the player.

Ensure that your computer is running a supported operating system.

If you are running Microsoft Windows 98 SE, ensure that the USB driver has been properly installed.

Ensure that the supplied USB cable is securely attached to the player and the PC, or try using another USB cable.

If you have connected the player through a USB hub, try connecting the player directly to your computer.

Ensure that the player’s memory capacity is not full.

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Coby Electronics Corporation

 

 

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Contents MP-C353 Precautions For Customer UseProtect Your Hearing Important Safety Instructions Important Safety Instructions Important Safety Instructions Important Safety Instructions Table of Contents Record Mode Package Contents Features Getting Started MP-C353 at a GlanceConnecting Headphones Connecting PowerConnections Connecting to a Computer ComputerDisconnecting from a Computer Microsoft WindowsMacintosh OS USB Driver Installation Play Mode Record ModeMP-C353 Display Using the MP-C353 Controls Main Menu at a Glance Navigator Menu Controls Navigator ModePlaying Music Music Playback ControlsRepeat A-B Mode Music OptionsRecording Controls Record ModeRecording Voice Saved RecordingsSettings Menu Controls Settings ModeSetting Your Player’s Options Settings OptionsSettings Mode DEL Files Mode Deleting Files on Your PlayerDel Files Menu Controls About Mode Firmware Upgrades Upgrading the FirmwareAbout Windows Media Player About MP3/WMA Music Files Troubleshooting Coby Electronics Technical SupportThere is no sound during playback Specifications MP3, WMAPage Coby Electronics Corporation Page Coby Electronics Corp