COBY electronic MPC582 Troubleshooting, Player does not turn on, Buttons do not work

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TROUBLESHOOTING

If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

COBY Electronics Technical Support

Address:	56-65 Rust Street
	Maspeth, NY 11378
Email:	techsupport@cobyusa.com
Web:	www.cobyusa.com
Phone:	800-727-3592 (8:00 AM–11:00 PM EST,
	seven days a week)
	800-681-2629 (8:00 AM–5:30 PM EST,
	Monday to Friday)
	718-416-3197 (8:00 AM–5:30 PM EST,
	Monday to Friday)

The player does not turn on.

Ensure that the battery retains a charge.

Try resetting your player (remove and replace the battery).

The buttons do not work.

Ensure that the battery retains a charge.

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Contents MP-C582 Please read this manual carefully before operationPrecautions For Customer UseProtect Your Hearing Important Safety Instructions Important Safety Instructions Important Safety Instructions Table of Contents Package Contents Features Getting Started MP-C582 at a Glance Top ViewLeft View Back ViewConnections Connecting Headphones Connecting to a ComputerTo connect to a computer Transferring Music to Your PlayerDisconnecting from a computer Disconnecting from Microsoft WindowsDisconnecting from Macintosh OS Powering Your PlayerHold Function Power On/OffReset Function Playing Music Music Playback ControlsRandom Playback Shuffle Firmware Upgrades Upgrading the FirmwareAbout MP3/WMA Music Files Buttons do not work TroubleshootingPlayer does not turn on Rechargeable battery is not holding a full charge Cannot transfer files to the playerThere is no sound during playback Sound quality of the music is poorPlayer will not play my music file Player has malfunctionedSpecifications Coby Electronics Corp