Apple MC164LL/A, MC381LL/A Tips and Troubleshooting, Rs Reset, Retry, Restart, Reinstall, Restore

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Tips and Troubleshooting	6

Most problems with iPod shuffle can be solved quickly by following the advice in this chapter.

The 5 Rs: Reset, Retry, Restart, Reinstall, Restore

Remember these five basic suggestions if you have a problem with iPod shuffle. Try these steps one at a time until the problem is resolved. If one of the following doesn’t help, read on for solutions to specific problems.

ÂReset iPod shuffle by turning it off, waiting 10 seconds, and then turning it back on again.

ÂRetry with a different USB 2.0 port if you cannot see iPod shuffle in iTunes.

ÂRestart your computer, and make sure you have the latest software updates installed.

ÂReinstall iTunes software from the latest version on the web.

ÂRestore iPod shuffle. See “Updating and Restoring iPod shuffle Software” on page 31.

If the status light glows red persistently or you hear the error message “Please use iTunes to restore”

Connect iPod shuffle to your computer and restore it in iTunes. See “Updating and Restoring iPod shuffle Software” on page 31.

If iPod shuffle won’t turn on or respond

ÂConnect iPod shuffle to a high-power USB 2.0 port on your computer. Your iPod shuffle battery may need to be recharged.

ÂTurn iPod shuffle off, wait 10 seconds, and then turn it on again.

ÂYou may need to restore iPod shuffle software. See “Updating and Restoring iPod shuffle Software” on page 31.

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Contents IPod shuffle User Guide Contents About iPod shuffle What’s New in iPod shuffleIPod shuffle Basics IPod shuffle at a GlanceUsing the iPod shuffle Controls To use the Apple Earphones with RemoteConnecting iPod shuffle Connecting and Disconnecting iPod shuffleTo connect iPod shuffle to your computer To eject iPod shuffle Disconnecting iPod shuffleTo disconnect iPod shuffle To charge the battery using your computer Charging the BatteryTo charge the battery using the Apple USB Power Adapter Checking the Battery Status Status light when connectedSetting Up iPod shuffle About iTunesImporting Music into Your iTunes Library To sign in to the iTunes StoreTo buy a song, album, or audiobook To download or subscribe to a podcastImporting Music from Your Audio CDs into iTunes Entering Names of Songs and Other DetailsTo add songs on your computer to your iTunes library To import music from an audio CD into iTunesUsing Genius in iTunes To set up GeniusOrganizing Your Music To create a playlist in iTunesAdding Music to iPod shuffle To create a Genius playlist in iTunesSyncing Music Automatically To sync music with iPod shuffleManaging iPod shuffle Manually Syncing Podcasts AutomaticallyTo add a song or other item to iPod shuffle Autofilling iPod shuffle To remove a song or other item from iPod shuffleTo use iTunes to create a new playlist on iPod shuffle To autofill music onto iPod shuffleFitting More Songs onto iPod shuffle To convert higher bit-rate songs to AAC filesPlaying Music Listening to MusicTo listen to songs and other items on iPod shuffle To set iPod shuffle to play songs in order To set iPod shuffle to shuffleTo enable VoiceOver when you set up iPod shuffle Using the VoiceOver FeatureTo enable VoiceOver at a later time Using the Playlist Menu To disable VoiceOverTo navigate using song announcements Hearing Song AnnouncementsSetting Songs to Play at the Same Volume Level To set iTunes to play songs at the same volume levelTo set iPod shuffle to use the iTunes volume settings To choose an item from the playlist menuTo set a volume limit for iPod shuffle Setting a Volume LimitTo remove the volume limit To enable iPod shuffle as an external disk Using iPod shuffle as an External DiskUse iPod shuffle to carry your data as well as your music Transferring Files Between Computers Preventing iTunes from Opening AutomaticallyTo transfer files between computers To prevent iTunes from opening automatically5 Rs Reset, Retry, Restart, Reinstall, Restore Tips and TroubleshootingIf iPod shuffle won’t turn on or respond If iPod shuffle isn’t playing music If you can’t sync a song or other item onto iPod shuffleIf your podcasts or audiobooks don’t play correctly If you want to double-check the system requirementsUpdating and Restoring iPod shuffle Software To update or restore iPod shuffleIf you want to use iPod shuffle with a Mac and a Windows PC Safety and Handling Important Safety InformationSafety and Handling Important Handling Information Learning More, Service Support To learn about Do thisRegulatory Compliance Information FCC Compliance StatementRussia European Community Index Earphone remote 5, 21, 23, 24 Eject button in iTunesSee also playlist menu podcasts Shuffling songs 5, 21 skipping to next track