Apple MB867LL/A, MC381LL/A, MC164LL/A manual If iPod shuffle isn’t playing music

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If iPod shuffle isn’t playing music

ÂiPod shuffle might not have any music on it. If you hear the message “Please use iTunes to sync music,” connect iPod shuffle to your computer to sync music to it.

ÂSlide the three-way switch off and then on again.

ÂMake sure the earphone or headphone connector is pushed in all the way.

ÂMake sure the volume is adjusted properly. A volume limit might be set. See “Setting a Volume Limit” on page 25.

ÂiPod shuffle might be paused. Try clicking the Center button on the earphone remote.

If you connect iPod shuffle to your computer and nothing happens

ÂConnect iPod shuffle to a high-power USB 2.0 port on your computer. Your iPod shuffle battery may need to be recharged.

ÂMake sure you’ve installed the latest iTunes software from www.apple.com/ipod/start.

ÂTry connecting the USB cable to a different USB 2.0 port on your computer. Make sure the USB cable is firmly connected toiPod shuffle and to the computer. Make sure the USB connector is oriented correctly. It can be inserted only one way.

ÂiPod shuffle might need to be reset. Turn iPod shuffle off, wait 10 seconds, and then turn it back on again.

ÂIf iPod shuffle doesn’t appear in iTunes or the Finder, the battery may be completely discharged. Let iPod shuffle charge for several minutes to see if it comes back to life.

ÂMake sure you have the required computer and software. See “If you want to double- check the system requirements” on page 30.

ÂTry restarting your computer.

ÂYou might need to restore iPod software. See “Updating and Restoring iPod shuffle Software” on page 31.

ÂiPod shuffle may need to be repaired. You can arrange for service on the iPod shuffle Service & Support website at www.apple.com/support/ipodshuffle/service.

If you can’t sync a song or other item onto iPod shuffle

The song might have been encoded in a format that iPod shuffle doesn’t support. The following audio file formats are supported by iPod shuffle. These include formats for audiobooks and podcasts:

ÂAAC (M4A, M4B, M4P) (up to 320 kbps)

ÂApple Lossless (a high-quality compressed format)

ÂMP3 (up to 320 kbps)

ÂMP3 Variable Bit Rate (VBR)

ÂWAV

ÂAA (audible.com spoken word, formats 2, 3, and 4)

ÂAIFF

Chapter 6 Tips and Troubleshooting

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Contents IPod shuffle User Guide Contents What’s New in iPod shuffle About iPod shuffleIPod shuffle at a Glance IPod shuffle BasicsTo use the Apple Earphones with Remote Using the iPod shuffle ControlsTo connect iPod shuffle to your computer Connecting and Disconnecting iPod shuffleConnecting iPod shuffle To disconnect iPod shuffle Disconnecting iPod shuffleTo eject iPod shuffle To charge the battery using the Apple USB Power Adapter Charging the BatteryTo charge the battery using your computer Status light when connected Checking the Battery StatusAbout iTunes Setting Up iPod shuffleTo sign in to the iTunes Store Importing Music into Your iTunes LibraryTo download or subscribe to a podcast To buy a song, album, or audiobookEntering Names of Songs and Other Details Importing Music from Your Audio CDs into iTunesTo add songs on your computer to your iTunes library To import music from an audio CD into iTunesTo set up Genius Using Genius in iTunesOrganizing Your Music To create a playlist in iTunesTo create a Genius playlist in iTunes Adding Music to iPod shuffleTo sync music with iPod shuffle Syncing Music AutomaticallyTo add a song or other item to iPod shuffle Syncing Podcasts AutomaticallyManaging iPod shuffle Manually To remove a song or other item from iPod shuffle Autofilling iPod shuffleTo use iTunes to create a new playlist on iPod shuffle To autofill music onto iPod shuffleTo convert higher bit-rate songs to AAC files Fitting More Songs onto iPod shuffleTo listen to songs and other items on iPod shuffle Listening to MusicPlaying Music To set iPod shuffle to shuffle To set iPod shuffle to play songs in orderTo enable VoiceOver at a later time Using the VoiceOver FeatureTo enable VoiceOver when you set up iPod shuffle To disable VoiceOver Using the Playlist MenuTo navigate using song announcements Hearing Song AnnouncementsTo set iTunes to play songs at the same volume level Setting Songs to Play at the Same Volume LevelTo set iPod shuffle to use the iTunes volume settings To choose an item from the playlist menuTo remove the volume limit Setting a Volume LimitTo set a volume limit for iPod shuffle Use iPod shuffle to carry your data as well as your music Using iPod shuffle as an External DiskTo enable iPod shuffle as an external disk Preventing iTunes from Opening Automatically Transferring Files Between ComputersTo transfer files between computers To prevent iTunes from opening automaticallyIf iPod shuffle won’t turn on or respond Tips and Troubleshooting5 Rs Reset, Retry, Restart, Reinstall, Restore If you can’t sync a song or other item onto iPod shuffle If iPod shuffle isn’t playing musicIf you want to double-check the system requirements If your podcasts or audiobooks don’t play correctlyIf you want to use iPod shuffle with a Mac and a Windows PC To update or restore iPod shuffleUpdating and Restoring iPod shuffle Software Important Safety Information Safety and HandlingSafety and Handling Important Handling Information To learn about Do this Learning More, Service SupportFCC Compliance Statement Regulatory Compliance InformationRussia European Community Earphone remote 5, 21, 23, 24 Eject button in iTunes IndexSee also playlist menu podcasts Shuffling songs 5, 21 skipping to next track