PROBLEM | SOLUTION | |
File upload doesn’t | • Check if the USB cable is securely connected. | |
work. | Reconnect if necessary. | |
| • Check if the memory is full. | |
| • Press the Reset hole. | |
Files or data are | • Check if the USB cable has been disconnected | |
missing. | during file or data transmission. If this is the case, it | |
| may cause serious damage not only to files/data but | |
| also to the product. You have to be extra cautious | |
| as Samsung is not responsible for data loss. | |
Abnormal play time | • Check if the file is in Variable Bit Rate (VBR) format. | |
display during play. |
| |
Abnormal display of file | • Go to <Settings> <Language> <Contents> | |
name. | in the Main Menu screen and set an appropriate | |
| language. | |
The product is hot. | • Heat may be generated during recharging. This has | |
| no effect on the product life or functions. | |
A message appears | • Try to download the video clip through Media Studio | |
while watching a video. | again. | |
| • Check if the stereo headset is | |
Bluetooth connections | The mono | |
• The Bluetooth connection can be set off if you turn | ||
could not be made. | ||
the player or stereo headset off and on. In this case, | ||
| ||
| try to connect again. | |
|
|
100 _ troubleshooting