Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the table do not solve the problem, refer to “Customer Services Directory” on page 9 if you reside in the U.S.A., or refer to “Product information” on page 3 if you reside in Canada.
On your home theater unit
The wireless link indicator | ≥Ensure that the digital transmitter is fully inserted into the slot of the home theater unit. |
[e.g. “ [W2] ” | ≥Check that the home theater unit is turned on, and the wireless sound system is turned on. |
does not light. | ≥The wrong transmitter card has been inserted into the home theater unit. (The |
| sound system.) |
The wireless link indicator | ≥There is no link between the home theater unit and the wireless sound system. Check that the wireless sound system is plugged into the |
[e.g. “ [W2] ” | AC outlet and is turned on. |
is flashing. | ≥Ensure that the selector on the wireless sound system is set to “WIRELESS”. |
| ≥Ensure that the wireless sound system is within 30 m (98 ft) of the home theater unit. |
| ≥When pairing your existing wireless accessories with |
| plugged into the AC outlet and are turned on. |
|
|
The wireless link indicator | ≥Check the selected source from your home theater unit with [2ND SELECT] on your remote control. |
[e.g. “ [W2] ” | ≥Turn the wireless sound system off, disconnect the AC power supply cord, and then reconnect it. |
is lit, but there is no sound from |
|
the wireless sound system. |
|
(Except | ≥When playing from a |
The wireless link indicator | theater system (e.g. Surround Music) in order to utilize all audio channels. (Refer also to your home theater unit’s operating instructions.) |
(e.g. “ [W1] ” or “ [WS] ”) is lit, but | ≥Turn the wireless accessory off, disconnect the AC power supply cord, and then reconnect it. |
there is no sound from the |
|
wireless accessory after |
|
pairing. |
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|
ENGLISH
Troubleshooting guide
User memo:
DATE OF PURCHASE _____________________________________________
DEALER NAME __________________________________________________
DEALER ADDRESS ______________________________________________
_________________________________________________________________________________
TELEPHONE NUMBER ____________________________________________
The model number and serial number of this product can be found on either the back or the bottom of the unit. Please note them in the space provided below and keep for future reference.
MODEL NUMBER | |
SERIAL NUMBER |
|
RQTX0051
11