Altec Lansing manual ADA880 Troubleshooting, Symptoms Possible Problem Solution

Page 8

ADA880 Troubleshooting

Symptoms

Possible Problem

Solution

 

All indicators are off

AC Cord is not connected to

Connect AC power

 

 

wall outlet

 

 

 

 

 

 

 

Control Speaker is not connected

Connect control speaker to subwoofer

 

to the subwoofer

 

 

 

 

 

 

 

Power is off

Press power button or use remote to turn on the system

 

 

 

 

No Sound from all Speakers

Power is not on

Verify the AC line cord is plugged into the wall outlet

 

 

 

 

 

 

 

Verify power switch has been pressed (green Power LED is lit)

 

 

 

 

 

Volume setting is too low

Raise master volume control

 

 

 

 

S/PDIF cable is not connected

Connect S/PDIF cable

 

to DVD playback card

 

 

 

 

 

 

 

Signal cable is disconnected

Connect signal cable

 

 

from sound card

 

 

 

 

 

 

Right (Control) speaker is disconnected

Connect right (Control) speaker

 

 

 

 

Mute turns off unexpectedly

Mute was re-pressed or a function

System will un-mute whenever the mute button is pressed

 

was selected

again, if a function button is pressed, or if the volume control

 

 

 

is rotated

 

 

 

 

Subwoofer emits very loud

Signal cable is not completely

Make sure cable is inserted snugly into signal jack

humming/buzzing noise

inserted into signal jack on subwoofer

 

 

 

 

 

No sound from Subwoofer

Subwoofer volume is too low

Select Bass function and raise volume level

 

 

 

 

 

 

 

Press and hold Treble and Bass buttons for 3 seconds to reset

 

 

 

Treble, Bass, Center, and Surround levels to default position.

 

 

 

No sound from surround speakers

Unit is not in a surround mode

Press the mode button to select a surround mode.

 

 

 

Prologic – Amber

Dolby Digital – Green

 

 

 

 

Surround level is too low

Select surround level function and raise volume

 

 

 

 

 

 

 

Press and hold Treble and Bass buttons for 3 seconds to reset

 

 

 

Treble, Bass, Center, and Surround levels to default position

 

 

 

Center and Surround buttons

Unit is not in a surround mode

Press the mode button to select a surround mode.

do not work

 

 

Prologic - Amber

Dolby Digital - Green

 

 

 

No sound from surround speakers

Surround bases are not connected

Connect surround bases to rear of subwoofer

 

 

 

when detached

Unit is not in a surround mode

Press the mode button to select a surround mode.

 

 

 

Prologic - Amber

Dolby Digital - Green

 

 

 

 

Surround level is too low

Select surround level function and raise volume

 

 

 

 

 

 

 

Press and hold Treble and Bass buttons for 3 seconds to reset

 

 

 

Treble, Bass, Center, and Surround levels to default position

 

 

 

No playback from digital input

Digital signal cable is not connected

Connect digital signal cable to S/PDIF output

 

 

 

of DVD playback card

 

 

 

Sound is distorted

Volume level too high

Decrease master volume level

 

 

 

Not enough treble

Treble setting is too low

Select Treble function and increase level

 

 

 

 

 

 

 

Press and hold Treble and Bass buttons for 3 seconds to reset

 

 

 

Treble, Bass, Center, and surround levels to default position

 

 

 

Too much treble

Treble setting is too high

Select Treble function and decrease level

 

 

 

 

 

 

 

Press and hold Treble and Bass buttons for 3 seconds to reset

 

 

 

Treble, Bass, Center, and surround levels to default position

 

 

 

Too much bass

Bass setting is too high

Select Bass function and decrease level

 

 

 

Press and hold Treble and Bass buttons for 3 seconds to reset

 

 

 

Treble, Bass, Center, and surround levels to default position

 

 

 

Remote Control does not work

Batteries are dead or not installed

Replace or install new batteries

 

 

 

 

Remote is not pointed at speakers

Point remote control at the left side of LED bar

 

 

 

 

Remote signal path is blocked

Removed any object that is blocking the signal from the remote

 

 

 

to the left side of the LED bar

 

 

 

 

 

Image 8
Contents ADA880 Connecting the Power Cord RF Breakthrough AdvisoryFCC Wants You to Know FCC WarningSpecifications IntroductionNear Field Stereo/Surround Sound Operation see Figures 2 SetupEnhanced Surround Sound Operation See Figure Placement of Speakers See Figures 4 Using the Speaker System See FigureNear Field Enhanced Surround SoundPage Remote Control Operation See Figure ADA880 Troubleshooting Symptoms Possible Problem Solution