TROUBLESHOOTING GUIDE
Symptom | Possible Problem | Solution | |
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| AC Adaptor is not plugged |
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| into a wall outlet or the | Plug the AC adaptor into a wall outlet and plug the connector into the supply | |
The unit does | connector is not plugged into | jack on the unit. | |
not respond | the power supply jack on the |
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(no power) | back of the unit. |
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| Wall outlet is not functioning. | Plug another device into the same outlet to confirm the outlet is working. | |
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| Using no/wrong iPod | Make sure the dock insert is the proper fit for your iPod. | |
iPod does not | Adaptor. |
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dock properly | iPod does not install properly. | Remove your iPod from the dock and check for obstruction on the | |
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| connectors in the dock and on your iPod. Then reseat it in the dock. | ||
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| iPod is not installed properly. | Remove your iPod from the dock and check for obstruction on the | |
iPod does not | connectors in the dock and on your iPod. Then reseat it on the dock. | ||
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respond to the |
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speaker system | Your iPod is locked up. | Please make sure that your iPod is working properly before docking into the | |
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| unit. Please refer to your iPod manual for details. | ||
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| iPod is not installed properly. | Remove your iPod from the dock and check for obstruction on the | |
| connectors in the dock and on your iPod®. Then reseat it in the dock. | ||
iPod® does not |
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charge up | iPod is locked up/ frozen. | Please make sure your iPod is working properly before docking into the unit. | |
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| iPod battery has problem. | Please refer to your iPod manual for details. | |
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| Volume level is set too high. | Decrease the volume. | |
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| If the iPod original sound source is of poor quality, distortion and noise are | |
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| easily noticed with | |
Sound is distorted | Sound source is distorted. | a music CD. | |
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| If you are using an external sound source like older generation of iPod, try | |
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| reducing the output volume on the device itself. Also try turning bass boost | |
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| OFF or change the EQ setting. | |
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Unit gets warm |
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after extended | This is normal. | Turn the unit off for a period of time or lower volume. | |
play at high | |||
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volume |
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