TROUBLESHOOTING GUIDE
If you experience difficulties in the use of this product, please check the following or call
Symptom | Possible Cause | Solution |
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The unit does | AC cord is not plugged properly | Plug the AC cord into a wall outlet and plug the |
not respond. | into a wall outlet or the connector | connector into the AC IN jack on the unit. |
(no power) | is not plugged into the AC IN |
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| jack on the back of the unit. |
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| Wall outlet is not functioning. | Plug another device into the same out outlet to |
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| confirm the outlet is working. |
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iPod does not | Using no/wrong iPod Adaptor. | Make sure the dock insert is properly fit for your |
install properly. |
| iPod. |
| iPod does not dock properly. | Remove your iPod from the dock and check for |
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| obstruction on the connectors in the dock and |
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| on your iPod. Then reseat it in the dock. |
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iPod does not | iPod is not installed properly. | Remove your iPod from the dock and check for |
respond to the |
| obstruction on the connectors in the dock and |
system. |
| on your iPod. Then reseat it on the dock. |
| Your iPod is locked up. | Please make sure your iPod is working properly |
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| before docking into the unit. Please refer to |
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| your iPod manual for info on resetting the iPod. |
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iPod does not | iPod is not installed properly. | Remove your iPod from the dock and check for |
charge up. |
| obstruction on the connectors in the dock and |
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| on your iPod. Then reseat it in the dock. |
| iPod is locked up/ frozen. | Please make sure your iPod is working properly |
| iPod battery has problem. | before docking into the unit. Please refer to |
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| your iPod manual for details on resetting. |
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AM band is too | The reception at the set location | Slightly rotate the AM loop antenna position for |
noisy. | is poor. | the best reception. |
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| Move the AM loop antenna away from the unit |
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| to avoid interference. |
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FM band is too | The reception at the set location | Check that if the plug of the FM antenna wire |
noisy. | is poor. | connects properly with the FM antenna terminal |
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| at the rear of the unit. |
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| Straighten the FM antenna wire away from the |
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| unit and stretch out the end point of the antenna |
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| wire into “T” shape and placed the “T” shape |
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| antenna rear the window for better reception. |
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