Motorola B7, B5 Express Service Plus ESP, To obtain service under Extended Service Plus

73 General Information (cont.)

Express Service Plus (ESP)

Express Service Plus (ESP) is an optional extended service coverage plan. ESP provides for the repair of this product, at the Motorola Service Depot listed in step 3, below, for a period of three years (one year warranty plus two years of extended service) from the date of shipment from the factory, or the date of delivery if purchased from an authorized Motorola two-way radio dealer. If ESP has been purchased, the serial number of this product has been registered for coverage under Express Service Plus at the depot listed in step 3, below.

To obtain service under Extended Service Plus:

1.Check to make sure the battery or battery charger of the unit is not defective. (Batteries and chargers are excluded from this service plan).

2.Include the following information: Your name

Company name Address Telephone number

A brief description of the nature of the problem or failure (be specific)

3.Pack and ship the unit (prepaid) to: Motorola Factory Service Center 1700 N.W. 65th Avenue Plantation, FL 33313

Express Service Plus is subject to Motorola standard terms and conditions. ESP does not include repairs which will be necessary due to damage caused by accidents, physical abuse or misuse of the product(s), acts of God, and fires. Batteries, battery chargers, and external accessories are excluded from this plan. Service under ESP is available only at the service center listed herein.

If you are unsure as to whether your radio is covered under Express Service Plus, call the depot at (305) 475-6408.