Midland Radio WR11 owner manual One Year Limited Warranty

Page 3

Model WR11 Owner’s Manual

One Year Limited Warranty

MIDLAND Radio Corporation will repair or replace, at its option without charge, your WR11 All Hazards Alert Weather Radio which fails due to a defect in material or workmanship within ONE year following the initial con- sumer purchase. This warranty does not include any antennas, which may be a part of or included with the war- ranted product, or the cost of labor for removal or re-installation of the product in a vehicle or other mounting.

Accessories have a 90 day warranty from date of purchase, including any adapters. Performance of any obliga- tion under this warranty may be obtained by returning the warranted product, prepaid freight, along with proof of purchase to:

Midland Radio Corporation

Warranty Service Department

5900 Parretta Drive

Kansas City, MO 64120

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

PLEASE NOTE: The above warranty applies only to merchandise purchased in the United States of America or any of the territories or possessions thereof, or from a U.S. Military exchange. For warranty coverage on merchandise purchased else- where ask your dealer.

Service and Technical Support

*If you have a problem which you believe requires service, please call first and speak with a service technician. Many problems can be remedied over the phone without returning the unit for service.

For Technical Support Contact:

Midland Radio Corporation

5900 Parretta Drive

Kansas City, Missouri 64120

Phone: (816) 241-8500

Fax: (816) 241-5713

E-mail: mail@midlandradio.com Website: www.midlandradio.com

If after talking with technical support you still feel your unit needs to be returned for service, follow the below instructions:

1.Pack the unit in its original packaging. Then pack the original package in a suitable shipping carton. Caution: Improper packing may result in damage during shipment.

2.Include the following:

a.full description of any problems

b.daytime telephone number, name & address

3.For warranty service include a photocopy of the bill of sale from an authorized dealer or other proof of pur- chase showing the date of sale.

4.You do not need to return accessory items (batteries, owners manual) unless they might be directly related to the problem.

5.A flat rate of $25.00 will apply to repairs not covered by warranty or units that are over one year old. Send only cashier’s check, money order, Master Card or Visa Card number.

Send to:

Midland Radio Corporation

5900 Parretta Drive Kansas City, Missouri 64120

Page 3

www.midlandradio.com

Image 3
Contents WR11 All Hazards Weather Alert Radio Battery Installation One Year Limited Warranty Accessories