Kenwood KRC-21SA, KRC-21SG Troubleshooting Guide, ? The power does not turn ON.01

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Troubleshooting Guide

What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring. Before calling service, first check the following table for possible problems.

General

?The power does not turn ON.01

The fuse has blown.

After checking for short circuits in the wires, replace the fuse with one with the same rating.

No ACC position on vehicle ignition.02

Connect the same cable to the ignition as the battery cable.

?Nothing happens when the buttons are pressed.04

The computer chip in the unit is not functioning normally.

Press the reset button on the unit (page 4).

?There’s a source you can’t switch.05

There’s no tape inserted.

Set the media you want to listen to. If there’s no media in this unit, you can't switch to each source.

?The faceplate does not open or close.09

The faceplate is incorrectly attached.

Reattach the faceplate correctly, See the section on <Removing the Faceplate>(page 7).

?The memory is erased when the ignition is turned OFF.10

The battery wire has not been connected to the proper terminal.

Connect the wire correctly, referring to the section on <Connecting Wires to Terminals>.

The ignition and battery wire are incorrectly connected.11

Connect the wire correctly, referring to the section on <Connecting Wires to Terminals>.

?Even if Loudness is turned ON, high-pitched tone isn't compensated for. 17

Tuner source is selected.

High-pitched tone isn't compensated for when in Tuner source.

?No sound can be heard, or the volume is low.

The fader or balance settings are set all the way to one side.21

Center the fader and balance settings.

The input/output wires or wiring harness are connected incorrectly.22

Reconnect the input/output wires or the wiring harness correctly. See the section on <Connecting Wires to Terminals>.

The cassette tape is bad.23

Try playing another cassette tape. If works fine, the first tape was bad.

?The sound quality is poor or distorted.25

One of the speaker wires is being pinched by a screw in the car.

Check the speaker wiring.

The tape head is dirty.26

Clean the tape head.

The speakers are not wired correctly.27

Reconnect the speaker wires so that each output terminal is connected to a different speaker.

Tuner source

?Radio reception is poor.39

The car antenna is not extended.

Pull the antenna out all the way.

The antenna control wire is not connected.40

Connect the wire correctly, referring to the section on <Connecting Wires to Terminals>.

The messages shown below display your systems condition.

E-77: The unit is malfunctioning for some reason.E77

Press the reset button on the unit. If the "E-77" code does not disappear, consult your nearest service center.

23 (Blink): The tape player section is not operating properly.E60

Reinsert the Tape. If the tape cannot be ejected or the display continues to flash even when the tape has been properly reinserted, please switch off the power and consult your nearest service center.

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Contents KRC-21SA KRC-21SG Contents 2WARNING 2CAUTION Safety precautionsCleaning the tape head Safety precautions About Cassette tapeCleaning the Faceplate Terminals Cleaning the UnitGeneral features PowerSelecting the Source DB Sound Coordinate VolumeAttenuator LoudnessSwitching Clock Display Adjusting ClockTheft Deterrent Faceplate Tuning Tuning ModeAuto Memory Entry Station Preset MemoryCrsc Clean Reception System Circuit Preset TuningTuner Call Cassette player featuresPlaying Cassette Tapes Fast Forwarding and RewindingAccessories Installation ProcedureNumber of items Connector a Connector B Connecting Wires to TerminalsInstallation InstallationRemoving the Unit Removing the hard rubber frame? The power does not turn ON.01 Troubleshooting GuideGeneral SpecificationsAM tuner section Audio section