Mvix MX-760HD manual Troubleshooting

Troubleshooting

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair.

	1.	Press the TVOUT button on Mvix remote to toggle between TVOUT settings.
No Screen Display. Video	2.	Check the TV-OUT settings and cable-type on the Mvix player and ensure that it is consistent
Output not working.		with the VIDEO-IN settings of the TV.
	3.	Ensure that the Video Cable is securely connected to the Mvix player and to the TV.
The Player does not	1.	Reduce the distance between the Remote and the Mvix Player and try again.
respond to the Remote
	2.	Replace remote batteries
Control. Menu Items
	3.	Perform a Hardware Reset Procedure
cannot be selected.
	1.	Check the IDE / USB connection to the Hard Disk Drive (HDD).
Mvix player does not	2.	Check to ensure that the HDD has been correctly partitioned and formatted.
recognize the HDD.	3. Try changing the jumper settings to MASTER or SINGLE. If that does not work, try SLAVE or
		CABLE SELECT (CS) jumpers.
Unable to Play DivX®, or	1.	Ensure that the selected video file contains supported video codec.
Xvid, or MPEG, or AVI video	2.	Defragment the Mvix-HDD.
files etc.	3.	If playing a file from a Network-shared PC, there may be too much traffic on the network
(or Black Screen problem)		(check for virus). Try to reboot your PC and establish connection again.
	1.	Check network connection between your PC and the Mvix Player.
Cannot view the Network	2.	Reboot the Mvix Player and re-establish the connection.
-shared Folder on your	3.	Depending on network environment, there may be a delay in searching for the network. Try
networked-PC.		REFRESH.
	4.	Ensure that WEP and ESSID settings are accurate.

WARNING:

To reduce the risk of fire or electric shock, do not expose your Mvix Media player to rain or moisture.

For any further assistance please visit our support site at www.mvixusa.com/support or call costumer service at (866) 310 4923.

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