G-Technology 0G02537, 0G02576 manual Technical Support, Helpful information for support

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techsupp

 

G DRIVE®

Support & Warranty

Technical Support

Thank you for purchasing G-DRIVE. If you have any comments or questions about this manual or the product, please let us know!

G-Technology appreciates and values its customers, striving to give you the finest service and support. If you encounter any difficulties while installing or using G-DRIVE, please contact G-Technology Technical Support at g-technology.com/support.

Helpful information for support

When contacting Technical Support, it’s best to be in front of your computer and have the following information available:

Your G-DRIVE serial number (on bottom of unit)

Operating System and version

Computer brand and model

List of other devices attached to your computer

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Contents Drive Drive Table of ContentsDrive Safety & General UseSafety Precautions Safety & General UseMake two backups Backup Your DataAbout Your G-DRIVE Introduction What’s in the Box Overview of the Drive System RequirementsUsing Your Drive on Mac Optimize Performance Easy Installation for MacUse with Time Machine Using Your Drive on Mac Helpful links Disconnect the DriveMaintenance for Your Drive Initialize Drive for Mac Format Maintenance for Your Drive Restore the Drive Icon Drive Reformat with Partitions Drive Drive Drive Using Your Drive on Windows Windows Use Cross Platform Use Using Your Drive on Windows Limitations with FAT32 Support & Warranty Helpful information for support Technical SupportWhat does this limited warranty cover? Limited WarrantyWhat must you do? Support & WarrantyCapacity Definition and Disclaimer Copyright