Troubleshooting (Cont)
PROBLEM
Digital TV Signal Information
SOLUTION
-The picture freezing, pixilation, dropouts and no signal are all signs that the TV signal may be weak. Many factors affect how strong the signal will be when it reaches your antenna. These factor include how close you are to the TV transmitter, how high your antenna is, weather conditions, and obstructions such as trees or buildings. Knowing where and how far away your favorite TV station’s transmitting tower is, can help you solve signal problems.
-Digital TV signals received with an antenna keep their quality for longer distances than traditional TV, but at the edge of their range, they dissolve abruptly. This is called the “cliff effect,” where the signal just “falls off of the cliff”. This is one reason why you might be able to receive a clear picture at one time and a no signal the next. You may be right on the edge of the cliff. Often High buildings or trees can also obstruct the signal. Mov- ing the TV’s antenna to the left or right so the tall building does not block the signal can often help. Also raising the antenna higher can also help. Example: If you are in the kitchen with the TV connected to the external magnetic mounted antenna which is located on kitchen counter and are having trouble with the picture freezing occasionally, try moving the antenna up higher by placing it on top of the refrigerator or relocating it to a window facing the direc- tion of the TV station.
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