RCA M4616 Song information is not showing correctly, Cannot view picture files, What is MTP mode?

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Song information is not showing correctly.

Song information may not match your current player’s language setting. Change the language setting.

Cannot view picture files.

The player only supports .jpg extension file, and do not support other formats like .bmp, .tiff,

.jpeg.

Cannot play video files.

All video contents must be converted by RCA easyRip software which comes with the player. Other format of video file will not be supported.

Cannot play audible files.

Make sure the file format is correct. The player supports Format 4 and AAX Audible file.

The player reports that it is full.

You have filled the capacity of the internal memory of the player.

You have exceeded the maximum number of items that this player supports. Your player can only support up to 2000 media files within eight hierarchy of folder in maximum.

Cannot playback tracks on the player.

Make sure audio tracks are encoded in the mp3 or Windows Media formats at supported bitrates.

Bitrates support by the player: mp3 – 32 to 320 kbps

wma – 48 to 192 kbps

WMA files may be DRM protected and you don’t have the proper rights (license) to play the files.

Check the website and/or application help system of the music download service provider from where the content was purchased from for license acquisition details. For more information on how license acquisition works, go to www.microsoft.com/windowsmedia/drm.

Cannot playback songs downloaded from my paid Music Server Provider subscription service.

The internal clock in your portable player may not be up to date. Downloading a new subscription song from your Music Server Provider should update your player's clock and allow it to playback all your songs again.

The license for your subscription songs may have expired. Synchronize your device with your PC again to obtain an update to your license. If the problem persists, please contact your Music Service Provider for additional support.

Cannot transfer subscription music content to the player.

To enable function of transferring subscription music content, select MTP mode under Protocol in the Settings menu. Refer to page 29 for more information.

Voice recording stops automatically after 5 hours.

Maximum duration for each recording is 5 hours. Start a new recording after the maximum duration has reached.

What is MTP mode?

MTP (Media Transfer Protocol) mode is essential if you want to transfer DRM10 content to your player. In MTP mode your player will no longer show up as a drive letter. So programs that were designed to work with a player that shows up as a drive letter will not be able to work directly with the player.

Cannot launch RCA easyRip installer stored in the player to install easyRip on my PC.

To enable function of launching RCA easyRip installer stored in the player, select MSC mode under Protocol in the Settings menu. Refer to page 29 for more information.

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Contents M45 series M46 series Important safety instructions Important Safety InstructionsHeadset safety Important battery information EcologyPrecautions for the unit FCC Information Contents Videos Warranty information End user license agreement End user license agreementLimitation of Liability Before you begin Connecting to the computer Charging the playerTo start easyRip Using RCA easyRipManaging files on your RCA Player Deleting files from the player Using Windows ExplorerDisconnecting the player from the PC Resetting the player General controlsTurning the player on and off Locking the player controlsUsing the menus Menu typesMenu navigation Player menuAdd to Favorites Repeat Off One Press Home menu Music Playing music filesMusic playback Option menu music playbackMusic playback display Videos Playing video filesVideo viewing Option menu video playbackPictures Playing picture filesPicture viewing Option menu picture viewingAudiobooks Playing audiobooksAudiobooks playback controls Option menu Audiobook playbackSkipping through audiobook sections To choose section-by-section skippingPlaying FM radio Storing and recalling preset stationsRadio Copying recordings to your PC Improving FM radio soundPlaying back FM radio recordings Favorites Creating a Favorites playlistRemoving files from Favorites playlist Downloading playlists to playerVoice Memo Recording voice memoPlaying back voice memo To record voiceSettings Restore defaults RecDur Record durationFreqStep Frequency Step LanguageTips and troubleshooting Additional informationCannot transfer subscription music content to the player What is MTP mode?Song information is not showing correctly Cannot view picture filesTechnical specification SpecificationsFor your records Visiting RCA websiteWarranty information Limited warrantyMonth Limited Warranty Applies to RCA Audio/Video Products How to make a warranty claimFor Canada Customers, please ship to Marcus Blvd. Hauppauge N.YWhat we will do V3.0