Plantronics WO100 manual PerSono Suite Software, Audio Control, Examples, Icons and Arrows

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8 PerSono Suite Software

It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software running it will limit the system’s capabilities.

PerSono Suite software allows you to do the following with your Savi Office system:

•Answer/end calls from the PC remotely with the headset

(requires use of supported softphone)

•Mute/mix audio paths between the headset/desk phone/PC via a clickable interactive Audio Control Screen.

•Customize your headset and base settings to your personal preferences

•Automatically manage your PC multimedia so you never miss a call

•Quickly access links to product support and software/firmware upgrade information

Examples

All devices idle

Active desk phone call, PC idle

Audio Control

When the PerSono Suite software is launched and running the headset icon will appear in the PC tray bar. To bring up the PerSono Suite Software, double-click the headset icon. On the left of the screen you will see a menu selection with Audio Control highlighted. In the center is the clickable interactive screen where you can mute/mix the audio paths between the headset/desk phone/PC.

Audio links cannot be initiated or ended via the clickable interactive Call Audio Control Screen. This can only be done by using the headset call control button or the base talk buttons.

Icons and Arrows

Icons

•Gray = device idle

•Green = device active

•Solid red headset = headset transmit muted

•Blinking red PC = PC on hold (all audio paths to and from PC are muted)

•Blinking red desk phone = desk phone on hold (all audio paths to and from Desk phone are muted)

Arrows

•Gray = audio path idle

•Green = audio path active

•Red = audio path muted

Interactive Rules

The headset, PC and desk phone icons are all clickable.

•When you click a green headset icon it will turn red and the headset transmit will be muted. Clicking the red headset icon will turn it back to green and unmute the headset.

•When you click a green PC or desk phone icon it will turn red and start to blink, indicating the device has been put on-hold. Clicking a blinking red PC or desk phone icon will turn it back to green, indicating the device is active again.

Active PC call, desk phone on hold

All devices mixed

All devices mixed, headset muted

Plantronics Savi User Guide

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Contents Savi Office WO100 Wireless Headset System Welcome Contents Package Contents and Features Savi WH100/WH110 Headset Features Savi WH100/WH110 HeadsetHL10 Lifter Optional Connecting Power Supply to Base Base Set UpConnecting Base to Desk Phone Attaching Charge Cradle to BaseHeadset Set Up Fitting HeadsetDocking and Charging the Headset Configure and Test Call Checking ConfigurationMaking a Test Call with Desk Phone Lifter Set Up Optional Installing LifterIf You Do Not Hear a Dial Tone Ringer Microphone Additional Parts If RequiredExtender Arm For Nortel i2004 Phones OnlyInstalling PerSono Suite Software PC Set UpInstalling USB Cable Making a Test Call with PCUsing Your Savi Office Wireless Headset System Powering Up HeadsetPlacing, Answering, and Ending Calls with Desk Phone Mixing Desk Phone and PC Audio Switching Between Desk Phone and PC AudioPlacing, Answering, and Ending Calls with PC With PerSono Suite Software Without PerSono Suite SoftwareSubscribing a Master Headset Conferencing In Up to Three Additional HeadsetsMuting the Headset Headset Base PerSono Suite SoftwareSetting the Range Setting Default Line to Desk Phone or PCPlacing the Headset in Sleep Mode Desk Phone and PC Talk Buttons Indicator LightsDesk Phone and PC Talk Buttons Rules to Live By Headset Indicator LightTalk Time Headset Call Control Button FunctionsExamples PerSono Suite SoftwareAudio Control Icons and ArrowsBattery Life Subscribed Master HeadsetSoftphone Support Settings Screen Headset and Base Feature Settings DefaultHelp for Base Settings Audio limiting Default Settings Anti-StartleSetting G616Advanced Settings PC Panel ScreenSecurity Screen Updates Support ScreenTroubleshooting and Common Questions Can’t hear a dial tone at the headset Hear staticNo audio connection to PC
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WO100 specifications

The Plantronics WO100 is an innovative wireless headset designed to provide users with an exceptional audio experience while ensuring comfort and versatility. As communication technologies continue to evolve, the WO100 stands out as a reliable choice for both professional and personal use, thanks to its advanced features, robust performance, and user-friendly design.

One of the standout characteristics of the WO100 is its wireless connectivity. Utilizing Bluetooth technology, the headset seamlessly connects to smartphones, tablets, and computers, allowing users to move freely while enjoying high-quality audio. With a wireless range of up to 100 meters, users can easily multitask, whether they are taking calls, attending virtual meetings, or listening to music.

Comfort is paramount in the design of the WO100. The headset features plush ear cushions and an adjustable headband, providing a customizable fit for prolonged use. The lightweight construction ensures that users can wear the headset for hours without discomfort, making it ideal for long work sessions, gaming marathons, or leisurely listening.

Audio quality is another highlight of the WO100. With advanced noise-cancellation technology, the headset effectively filters out background noise, allowing for crystal-clear communication. This feature is particularly beneficial in busy environments, where external sounds can disrupt conversations. The WO100 also delivers rich sound quality, making it perfect for listening to music, podcasts, or audiobooks.

The battery life of the WO100 is impressive, offering up to 24 hours of continuous use on a single charge. This longevity ensures that users can rely on the headset for daily tasks without the need for frequent recharging. Additionally, a quick charge feature allows users to gain hours of listening time with just a short charging session—perfect for when time is of the essence.

User-friendly controls located on the headset provide easy access to playback, volume adjustments, and call management features. Voice prompts offer guidance during pairing and provide notifications on battery status, making it hassle-free to operate.

In summary, the Plantronics WO100 wireless headset excels in combining comfort, sound quality, and advanced connectivity features, making it an excellent choice for anyone in need of a dependable and high-performing audio solution. Whether for professional calls or leisure listening, the WO100 meets the diverse needs of today’s users, positioning itself as a top contender in the wireless headset market.
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