Plantronics WG101/B manual Troubleshooting Mobile Phone Usage

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Troubleshooting — Mobile Phone Usage

My headset does not

Make sure the headset is fully charged.

work with my phone.

Make sure headset is paired with the Bluetooth phone you are trying to use.

 

 

See “Pairing Your Headset to your Bluetooth Mobile Phone” on page 12.

My phone did not locate the headset.

Turn both your phone and headset off and on, and then repeat the pairing process on page 12.

I could not enter my PIN code.

Turn both your phone and headset off and on, and then repeat the pairing process on page 12.

 

Your PIN code, or Passkey, is 0000.

I cannot hear caller/dial tone.

The headset is not turned on. Press the call control button for approximately 4 seconds until you hear a tone or see the indicator glow blue.

Your headset is out of range. Move the headset closer to the Bluetooth phone.

Your headset battery is drained. Charge your battery. See “Docking and Charging Headset” on page 7.

The listening volume is too low. Incremental tapping of the call control button will adjust volume. Make sure that the headset fits properly. See “Fitting Headset” on page 7.

Audio quality is poor.

Your headset is out of range. Move the headset closer to the Bluetooth phone.

 

 

Callers cannot hear me.

Make sure that headset is sitting correctly in ear with boom pointing towards corner of mouth.

 

See “Fitting Headset” on page 7.

My headset falls off my ear.

Make sure that Headset is sitting correctly on your ear with boom pointing towards corner of mouth.

See “Fitting Headset” on page 7.

Plantronics Savi User Guide

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Contents Savi Go Wireless Headset System WG101/B Welcome Contents Package Contents and Features Savi Go USB Adapter Features Connecting Power Supply to Charger Base Set UpConnecting USB Adapter to PC Fitting Headset Docking and Charging HeadsetMaking a Test Call Using Microsoft Office Communicator Test CallTo place a call To answer a call on the headset Powering Headset On/OffCharging the Headset To end a call on the headsetMuting a Headset Call USB Adapter Indicator LightHeadset Indicator Lights and Tones Turning Headset Indicator Blue Flash On/Off Low Battery WarningChecking Battery Level Pairing Headset to USB AdapterUsing Your Headset with your Bluetooth Mobile Phone Pairing your Headset to your Bluetooth Mobile PhoneSound is distorted or I hear an echo in the headset Troubleshooting and Common QuestionsTroubleshooting Microsoft Office Communicator Usage Troubleshooting Mobile Phone Usage
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WG101/B specifications

The Plantronics WG101/B is a versatile wireless headset designed specifically for enterprise and office environments. Known for its clarity, comfort, and reliability, the WG101/B is engineered to enhance productivity and communication in various professional settings.

One of the standout features of the WG101/B is its ergonomic design. The lightweight construction ensures that users can wear the headset comfortably for extended periods without experiencing fatigue. The adjustable headband allows for a customized fit, while the plush ear cushions provide additional comfort. This attention to ergonomic detail makes the WG101/B an ideal choice for professionals who spend their day on calls.

The headset's audio quality is exceptional, utilizing advanced noise-canceling technology that effectively reduces background noise. This feature ensures clear conversations, making it easier for users to communicate without distractions. Additionally, the WG101/B offers wideband audio capabilities, which enhance the sound quality for both the user and the person on the other end of the line, making for a more natural and pleasant speaking experience.

Connectivity is another strong point of the WG101/B. It utilizes DECT technology, which provides a reliable connection up to 350 feet away from the base station. This extensive range allows users to move around freely while staying connected to their calls, improving overall workflow and accessibility. The headset supports multiple devices, allowing users to easily switch between their desk phone, mobile phone, and computer.

Battery life is a critical factor for professionals, and the WG101/B excels in this area. It offers up to 12 hours of talk time on a single charge, meaning users can get through a full workday without the need to recharge. The unit also features a quick-charge option, providing up to 1.5 hours of talk time from just a short 20-minute charge.

Another notable characteristic of the WG101/B is its sleek design. The modern aesthetic not only looks professional but is also practical for everyday use in any office environment. The headset is equipped with intuitive on-ear controls, allowing users to easily manage volume, mute, and answer calls without fumbling for buttons.

In conclusion, the Plantronics WG101/B is an excellent choice for professionals seeking a reliable, comfortable, and high-quality wireless headset. With its combination of advanced features, solid audio performance, and user-friendly design, it enhances productivity and communication in any workplace. Whether you're in a bustling office or remote work setting, the WG101/B is built to meet the demands of modern business communication.
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