Plantronics WO350, WO300 manual PerSono Suite Software, Audio Control, Examples, Icons and Arrows

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8 PerSono Suite Software

It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software running it will limit the system’s capabilities.

PerSono Suite software allows you to do the following with your Savi Office system:

•Answer/end calls from the PC remotely with the headset

(requires use of supported softphone)

•Mute/mix audio paths between the headset/desk phone/PC via a clickable interactive Audio Control Screen.

•Customize your headset and base settings to your personal preferences

•Automatically manage your PC multimedia so you never miss a call

•Quickly access links to product support and software/firmware upgrade information

Examples

All devices idle

Active desk phone call, PC idle

Audio Control

When the PerSono Suite software is launched and running the headset icon will appear in the PC tray bar. To bring up the PerSono Suite Software, double-click the headset icon. On the left of the screen you will see a menu selection with Audio Control highlighted. In the center is the clickable interactive screen where you can mute/mix the audio paths between the headset/desk phone/PC.

Audio links cannot be initiated or ended via the clickable interactive Call Audio Control Screen. This can only be done by using the headset call control button or the base talk buttons.

Icons and Arrows

Icons

•Gray = device idle

•Green = device active

•Solid red headset = headset transmit muted

•Blinking red PC = PC on hold (all audio paths to and from PC are muted)

•Blinking red desk phone = desk phone on hold (all audio paths to and from Desk phone are muted)

Arrows

•Gray = audio path idle

•Green = audio path active

•Red = audio path muted

Interactive Rules

The headset, PC and desk phone icons are all clickable.

•When you click a green headset icon it will turn red and the headset transmit will be muted. Clicking the red headset icon will turn it back to green and unmute the headset.

•When you click a green PC or desk phone icon it will turn red and start to blink, indicating the device has been put on-hold. Clicking a blinking red PC or desk phone icon will turn it back to green, indicating the device is active again.

Active PC call, desk phone on hold

All devices mixed

All devices mixed, headset muted

Plantronics Savi User Guide

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Contents Savi Office WO300/WO350 Wireless Headset System Welcome Contents Package Contents and Features Savi WH350 Headset Features Savi HeadsetHL10 Lifter Optional Connecting Power Supply to Base Base Set UpConnecting Base to Desk Phone Attaching Charge Cradle to BaseAdjust the Mouthpiece Headset Set UpAdjust the Headband Docking and Charging the HeadsetConfigure and Test Call Checking ConfigurationMaking a Test Call with Desk Phone Lifter Set Up Optional Installing LifterIf You Do Not Hear a Dial Tone Ringer Microphone Additional Parts If RequiredExtender Arm For Nortel i2004 Phones OnlyInstalling PerSono Suite Software PC Set UpInstalling USB Cable Making a Test Call with PCUsing Your Savi Office Professional Wireless Headset System Powering Up HeadsetPlacing, Answering, and Ending Calls with Desk Phone Mixing Desk Phone and PC Audio Switching Between Desk Phone and PC AudioPlacing, Answering, and Ending Calls with PC With PerSono Suite Software Without PerSono Suite SoftwareSubscribing a Master Headset Conferencing In Up to Three Additional HeadsetsMuting the Headset Headset Base PerSono Suite SoftwareSubscription Button Indicator Light Setting Default Line to Desk Phone or PCPlacing the Headset in Sleep Mode Setting the RangeDesk Phone and PC Talk Buttons Rules to Live By Headset Indicator LightTalk Time Headset Call Control Button FunctionsExamples PerSono Suite SoftwareAudio Control Icons and ArrowsBattery Life Subscribed Master HeadsetSoftphone Support Settings Screen Headset and Base Feature Settings DefaultHelp for Base Settings Audio limiting Default Settings Anti-StartleSetting G616Advanced Settings PC Panel ScreenSecurity Screen Updates Support ScreenTroubleshooting and Common Questions Can’t hear a dial tone at the headset Hear staticNo audio connection to PC
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WO300, WO350 specifications

The Plantronics WO350 is a cutting-edge wireless headset designed to enhance communication in business environments while delivering superior sound quality and comfort. This model is part of Plantronics' established reputation for producing reliable audio devices that cater to the needs of modern professionals. The WO350 stands out for its ability to deliver excellent audio clarity, ensuring that users can hear and be heard with crystal clear precision.

One of the main features of the WO350 is its advanced noise-cancellation technology. This feature significantly reduces background noise, making it an ideal choice for busy office settings or remote workspaces. The headset's dual microphones work in tandem to filter out ambient sounds, allowing for focused conversations without distractions. This enhances the overall call experience, leading to more productive interactions.

The WO350 is designed for comfort and durability. With soft ear cushions and an adjustable headband, users can wear the headset for extended periods without discomfort. The lightweight design further enhances wearability, making it suitable for day-long use. This ergonomic approach reflects Plantronics' commitment to user satisfaction.

Connectivity is another strong point of the WO350. It utilizes Bluetooth technology, allowing users to connect wirelessly to their devices. This freedom of movement is perfect for multitasking, whether users are attending meetings, making calls, or listening to audio. The headset also supports a wide range of devices, from smartphones to computers, ensuring versatility in usage.

Battery life is crucial for wireless headsets, and the WO350 does not disappoint. With up to 20 hours of talk time on a single charge, users can rely on this headset to last through long workdays. The headset's fast charging capability ensures that downtime is minimized, allowing for continuous productivity.

An additional standout feature of the Plantronics WO350 is its intuitive controls. Users can easily manage calls, adjust volume, and switch between devices with simple button presses, making it user-friendly for individuals at any tech level. The headset is also equipped with voice alerts, providing users with updates on battery life and connection status.

In summary, the Plantronics WO350 is a feature-rich wireless headset tailored for professionals seeking reliable communication tools. With its advanced noise-cancellation technology, exceptional comfort, versatile connectivity, long battery life, and user-friendly controls, the WO350 is an excellent choice for enhancing workplace productivity and audio experiences.
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