APC BE350G, BE750G specifications Troubleshooting, Problem and Possible Cause Solution

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Troubleshooting

Problem and Possible Cause

Solution

 

 

The Back-UPS will not turn on

 

 

 

The Back-UPS has not been turned on.

Press the POWER ON button.

 

 

The Back-UPS is not connected to utility power, there is no

Make sure the power cord is securely connected to the wall outlet,

utility power available at the wall outlet, or the utility power

and that there is utility power available at the wall outlet.Where

is experiencing a brownout or over voltage condition.

applicable, check that the wall outlet is switched on.

 

 

The battery is not connected.

Connect the battery. Refer to “Connect the Battery” on page 2 of this

 

manual.

 

In the event the Back-UPS receives no utility power and the battery

 

is connected, a cold-start can be initiated. Press and hold the Power

 

On button until the Back-UPS emits two beeps.

 

 

The Back-UPS is on, the Power On/Replace Battery

LED flashes and the unit emits a constant tone

 

 

The battery is disconnected.

Refer to the “Connect the Battery” on page 2 in this guide.

 

 

Connected equipment loses power

 

 

 

A Back-UPS overload condition has occurred.

Remove all nonessential equipment connected to the outlets. One at

 

a time reconnect equipment to the Back-UPS.

 

Charge the battery for 24 hours to make sure it is fully charged. If the

 

overload condition still occurs, replace the battery.

 

 

The Back-UPS battery is completely discharged.

Connect the Back-UPS to utility power and allow the battery to

 

recharge for eight hours.

 

 

PowerChute software has performed a shutdown due to a

This is normal Back-UPS operation.

power failure.

 

 

 

Connected equipment does not accept the step-approximated

The output waveform is intended for computers and peripheral

sine waveform from the Back-UPS.

devices. It is not intended for use with motor driven equipment.

 

 

The Back-UPS may require service.

Contact APC Technical Support for more in depth troubleshooting.

 

 

The Power On LED is illuminated and the Back-UPS

beeps 4 times every 30 seconds

 

 

The Back-UPS is operating on battery power.

The Back-UPS is operating normally on battery power. At this point

 

the user should save all open files, and shutdown the computer.

 

When utility power is restored the battery will recharge.

 

 

The Power On LED flashes once every second while

the Back-UPS beeps once every second

 

 

The Back-UPS battery has approximately two minutes of

The Back-UPS battery is near a total discharge state. At this point

remaining runtime.

the user should save all open files, and shutdown the computer.

 

When utility power is restored the battery will recharge.

 

 

The Back-UPS has an inadequate battery runtime

 

 

 

The battery is not fully charged.

Leave the Back-UPS connected to utility power for 16 hours while

 

the battery charges to full capacity.

The battery is near the end of useful life and should be

As a battery ages, the runtime capability decreases. Contact APC at

replaced.

the Web site www.apc.com, to order replacement batteries.

 

 

The Building Wiring Fault LED illuminates

 

 

 

The building wiring presents a shock hazard that must be

Do not operate the Back-UPS. Call a qualified electrician to correct

corrected by a qualified electrical.

the building wiring fault.

 

 

The connection from the Back-UPS to the Network/DSL/Modem/FAX is lost

 

 

There is no network/DSL/FAX/ modem signal from the

Verify that the data line from the wall outlet is connected to

Back-UPS.

appropriate port on the Back-UPS.

The internet connection is lost during a power outage.

Connect the utility power cord from the modem into one of the

 

Battery Backup+Surge Protection outlets on the Back-UPS.

 

 

Installation Guide Back-UPS BE750G Series

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Contents Specifications SafetyInventory Connect Equipment Connect the BatteryWall Mount Installation Battery Backup + Surge Protection OutletsOverview PowerChute Personal Edition SoftwareInstall PowerChute Software Connect Modem/Telephone/DSL/FAX/10/100 Base-T Network CableEnergy Saving Master and Controlled by Master Outlets Program the Threshold SettingsTurn On the Back-UPS OperationStatus LED Indicator Audible Indicator On Terminates Status IndicatorsLED Flashes Sensitivity Setting Voltage Sensitivity AdjustmentInput Voltage Range Recommended Use For Utility Operation Problem and Possible Cause Solution TroubleshootingAPC Customer Support Worldwide Replace BatteryWarranty Service
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BE750G, BE350G specifications

The APC BE750G is a highly regarded uninterruptible power supply (UPS) designed to provide reliable battery backup and surge protection for home and small office equipment. As a part of APC’s Back-UPS line, the BE750G is engineered to safeguard devices such as computers, networking equipment, gaming consoles, and more from unexpected power outages, surges, and voltage fluctuations.

One of the standout features of the BE750G is its power capacity. With a 750 VA / 450 watts rating, this UPS can support a range of devices, ensuring that critical electronics remain operational during power disruptions. The unit is equipped with multiple battery-backed outlets, allowing users to connect several devices simultaneously. Additionally, it includes surge-only outlets that provide protection for devices that do not require battery backup, further optimizing the system for both battery and surge protection.

The BE750G utilizes advanced AVR (Automatic Voltage Regulation) technology, which stabilizes voltage levels and protects plugged-in equipment from under-voltage and over-voltage conditions. This function is crucial for maintaining the lifespan and performance of sensitive electronics.

Another significant aspect of the BE750G is its user-friendly design. The unit features an intuitive LCD display that provides real-time updates on power status, battery charge level, and various diagnostic information. This allows users to monitor the UPS’s performance easily and address any issues promptly.

The BE750G also boasts a user-replaceable battery, simplifying maintenance and ensuring that the unit can continue to deliver reliable performance over time. The battery replacement process is straightforward, allowing users to replace the battery themselves without the need for professional assistance.

Additionally, the BE750G is equipped with a suite of connectivity options, including USB and serial ports, which can be used to interface with APC’s PowerChute software. This software enables users to monitor power conditions, configure settings, and perform safe system shutdowns to prevent data loss during extended outages.

Lastly, the compact design of the BE750G makes it a versatile choice for various environments. Its form factor allows for easy placement on desks or shelves without occupying significant space. Overall, the APC BE750G stands out as an essential device for anyone looking to protect their electronic investments from the unpredictable nature of power supply issues. With its combination of features, technologies, and reliable performance, it remains a top choice in the UPS market.
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