APC BE750G, BE350G Replace Battery, Warranty, Service, APC Customer Support Worldwide, 888 272

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Replace Battery

Use only approved APC replacement battery cartridge.

Deliver used batteries to a battery replacement facility in the packaging provided by APC with the replacement battery cartridge.

To order replacement battery cartridges contact APC through the Web site www.apc.com.

Warranty

The standard warranty is 3 years in the USA and Canada, 2 years in all other regions from the date of purchase. APC standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support. APC will ship the replacement unit once the defective unit is received by the repair department or cross-ship upon the provision of a valid credit card number. The customer pays for shipping to APC, and APC pays ground freight transportation costs back to the customer.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1.Review the Troubleshooting section of the manual to eliminate common problems.

2.If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com.

a.Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.

b.Call APC Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).

c.If the unit is under warranty, the repairs are free.

d.Service procedures and returns may vary internationally. Refer to the APC Web site for country specific instructions.

3.Pack the unit in the original packaging whenever possible to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty.

4.Always DISCONNECT THE UPS BATTERIES before shipping. The United States Department of Transportation (DOT), and the International Air Transport Association (IATA) regulations require that UPS batteries be disconnected before shipping. The internal batteries may remain in the UPS.

5.Write the RMA# provided by Customer Support on the outside of the package.

6.Return the unit by insured, pre-paid carrier to the address provided by Customer Support.

APC Customer Support Worldwide

Internet

http://www.apc.com

Telephone

888 272 3858

Select models are ENERGY STAR® qualified. For more information go to www.apc.com/site/recycle/index.cfm/energy-efficiency/energy-star/.

© 2012 APC by Schneider Electric. APC, the APC logo, Back-UPS, and PowerChute are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners.

EN 990-4877 11/2012

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Contents Inventory SafetySpecifications Connect the Battery Wall Mount InstallationBattery Backup + Surge Protection Outlets Connect EquipmentPowerChute Personal Edition Software Install PowerChute SoftwareConnect Modem/Telephone/DSL/FAX/10/100 Base-T Network Cable OverviewProgram the Threshold Settings Turn On the Back-UPSOperation Energy Saving Master and Controlled by Master OutletsStatus Indicators Status LED Indicator Audible Indicator On TerminatesInput Voltage Range Recommended Use For Utility Operation Voltage Sensitivity AdjustmentLED Flashes Sensitivity Setting Troubleshooting Problem and Possible Cause SolutionReplace Battery WarrantyService APC Customer Support Worldwide
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BE750G, BE350G specifications

The APC BE750G is a highly regarded uninterruptible power supply (UPS) designed to provide reliable battery backup and surge protection for home and small office equipment. As a part of APC’s Back-UPS line, the BE750G is engineered to safeguard devices such as computers, networking equipment, gaming consoles, and more from unexpected power outages, surges, and voltage fluctuations.

One of the standout features of the BE750G is its power capacity. With a 750 VA / 450 watts rating, this UPS can support a range of devices, ensuring that critical electronics remain operational during power disruptions. The unit is equipped with multiple battery-backed outlets, allowing users to connect several devices simultaneously. Additionally, it includes surge-only outlets that provide protection for devices that do not require battery backup, further optimizing the system for both battery and surge protection.

The BE750G utilizes advanced AVR (Automatic Voltage Regulation) technology, which stabilizes voltage levels and protects plugged-in equipment from under-voltage and over-voltage conditions. This function is crucial for maintaining the lifespan and performance of sensitive electronics.

Another significant aspect of the BE750G is its user-friendly design. The unit features an intuitive LCD display that provides real-time updates on power status, battery charge level, and various diagnostic information. This allows users to monitor the UPS’s performance easily and address any issues promptly.

The BE750G also boasts a user-replaceable battery, simplifying maintenance and ensuring that the unit can continue to deliver reliable performance over time. The battery replacement process is straightforward, allowing users to replace the battery themselves without the need for professional assistance.

Additionally, the BE750G is equipped with a suite of connectivity options, including USB and serial ports, which can be used to interface with APC’s PowerChute software. This software enables users to monitor power conditions, configure settings, and perform safe system shutdowns to prevent data loss during extended outages.

Lastly, the compact design of the BE750G makes it a versatile choice for various environments. Its form factor allows for easy placement on desks or shelves without occupying significant space. Overall, the APC BE750G stands out as an essential device for anyone looking to protect their electronic investments from the unpredictable nature of power supply issues. With its combination of features, technologies, and reliable performance, it remains a top choice in the UPS market.