Genie 1000/1200 warranty Troubleshooting Guide Powerhead LEDs, Limited Warranty, Off

Page 1

TROUBLESHOOTING GUIDE - POWERHEAD LEDs

FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

 

 

 

 

 

 

 

Powerhead LED

Possible Problem

Solution

Round LED

Long LED

 

 

 

 

 

 

 

Normal operation

 

None required

 

 

 

 

 

 

OFF

OFF

 

 

Check power supply

 

No response from unit

 

Contact a trained door system

 

 

 

 

 

 

 

 

 

 

 

technician

 

ON/RED/

ON/RED/

Limits NOT set properly

 

Reprogram Limits, see page 5

 

STEADY

STEADY

 

 

 

 

 

 

ON/RED/

ON/RED/

Program error

 

Unplug unit, wait 5 seconds, plug in

 

 

 

Contact a trained door system

 

FLASHING

FLASHING

Component failure

 

 

 

technician

 

 

 

 

 

 

 

ON/BLUE/

OFF

Remote NOT programmed

 

Program remote, see page 6

 

FLASHING

 

 

 

 

 

 

 

 

 

 

 

 

 

Program remote using IntelliCode®

 

ON/PURPLE/

OFF

IntelliCode® 1 remote NOT

 

2 remote, see page 6 th,en program

 

FLASHING

programmed

 

IntelliCode® 1 remote using

 

 

 

 

 

 

 

 

 

 

instructions on page 6.

 

 

 

 

Safe-T-Beam® physical

 

Remove obstruction, recheck unit

 

ON/RED/

 

 

obstruction

 

 

OFF

 

 

 

 

FLASHING

 

Safe-T-Beam® signal

 

Check alignment of Safe-T-Beam® pair

 

 

 

 

 

 

 

 

interference

 

and nearest other Safe-T-Beam® pair

 

 

ON/RED/

 

Door contact in up or down

 

Remove obstruction

 

 

 

travel

 

 

OFF

 

 

 

 

FLASHING

 

Door component failure

 

Check door spring, track, rollers, hinges

 

 

 

 

detected

 

and fixtures

 

OFF

ON/RED/

 

Thermal cutout

 

DO NOT unplug unit

 

STEADY

 

 

Wait until LED clears before operating

 

 

 

 

 

 

IntelliG™1000/1200, SilentMax™1000/1200, ChainMax™1000/1200

 

Limited Warranty

*0,+ROGLQJV,QFGED7KH*HQLH&RPSDQ\ 6HOOHU ZDUUDQWVWRWKHRULJLQDOSXUFKDVHURIWKHEHORZLGHQWLILHGJDUDJHGRRURSHQHU6LOHQW0D[Œ&KDLQ0D[ŒRU,QWHOOL*Œ ´3URGXFWµ VXEMHFW

WRDOORIWKHWHUPVDQGFRQGLWLRQVKHUHRIWKDWWKH3URGXFWDQGDOOFRPSRQHQWVWKHUHRIZLOOEHIUHHIURPGHIHFWVLQPDWHULDOVDQGZRUNPDQVKLSIRUWKHIROORZLQJSHULRG V RIWLPHPHDVXUHGIURPWKHGDWHRISXUFKDVH

02725*($5%2;6HOOHUZDUUDQWVWKHPRWRUJHDUER[IRUWKH/,)(7,0(RIWKHSURGXFW

 

%(/76HOOHUZDUUDQWVWKHEHOWIRUDSHULRGRI),)7((1  <($56

 

&+$,16HOOHUZDUUDQWVWKHFKDLQIRUDSHULRGRI),9(  <($56

 

&25(81,73$5766HOOHUZDUUDQWVDOORWKHUSDUWVDQGFRPSRQHQWVRIWKH&RUH8QLWIRUDSHULRGRI),9(  <($56

$&&(6625,(66HOOHUZDUUDQWVDOODFFHVVRULHVIRUDSHULRGRI21(  <($5

 

/LIHWLPHVKDOOPHDQIRUDVORQJDVWKHRULJLQDOSXUFKDVHURZQVWKHKRPHLQZKLFKWKHSURGXFWLVRULJLQDOO\LQVWDOOHG

7KH&RUH8QLWFRQVLVWVRIWKHSRZHUKHDGZLUHGZDOOFRQWURO6DIH7%HDPŠV\VWHP-$UPDQGUDLO

 

6HOOHU·VREOLJDWLRQXQGHUWKLVZDUUDQW\LVVSHFLILFDOO\OLPLWHGWRUHSDLULQJRUUHSODFLQJDWLWVRSWLRQWKH3URGXFWRUDQ\SDUWWKHUHRIZKLFKLVGHWHUPLQHGE\6HOOHUWREHGHIHFWLYHGXULQJWKHDSSOLFDEOHZDUUDQW\SHULRG $Q\ODERU

FKDUJHVDUHH[FOXGHGDQGZLOOEHWKHUHVSRQVLELOLW\RIWKHSXUFKDVHU 7KLVZDUUDQW\JLYHV\RXVSHFLILFOHJDOULJKWVDQG\RXPD\DOVRKDYHRWKHUULJKWVZKLFKYDU\IURPVWDWHWRVWDWH7KLVZDUUDQW\LVPDGHWRWKHRULJLQDOSXUFKDVHU

RIWKH3URGXFWRQO\DQGLVQRWWUDQVIHUDEOHRUDVVLJQDEOH7KLVZDUUDQW\DSSOLHVRQO\WR3URGXFWLQVWDOOHGLQDUHVLGHQWLDORURWKHUQRQFRPPHUFLDODSSOLFDWLRQ,WGRHVQRWFRYHUDQ\3URGXFWLQVWDOOHGLQFRPPHUFLDORULQGXVWULDO

EXLOGLQJDSSOLFDWLRQV 7KLVZDUUDQW\GRHVQRWDSSO\WRDQ\XQDXWKRUL]HGRULPSURSHULQVWDOODWLRQDOWHUDWLRQRUUHSDLURIWKH3URGXFWRUWRDQ\3URGXFWRUFRPSRQHQWZKLFKKDVEHHQGDPDJHGRUGHWHULRUDWHGGXHWRPLVXVHDEXVH

QHJOHFWDFFLGHQWIDLOXUHWRSURYLGHQHFHVVDU\PDLQWHQDQFHQRUPDOZHDUDQGWHDURUDFWVRI*RGRUDQ\RWKHUFDXVHEH\RQGWKHUHDVRQDEOHFRQWURORI6HOOHUDQGGRHVQRWFRYHUEDWWHULHVPLVVLQJRUGDPDJHGSDUWVIURPFOHDUDQFH

RURSHQER[VDOHVRUUHSDLUVRUPDLQWHQDQFHWRGRRUFRPSRQHQWV

 

$//(;35(66$1',03/,(':$55$17,(6)257+(352'8&7,1&/8',1*%87127/,0,7('72$1<,03/,(':$55$17,(62) 0(5&+$17$%,/,7<$1'),71(66)25$3$57,&8/$5385326(

$5(/,0,7(',17,0(727+($33/,&$%/(:$55$17<3(5,2'5()/(&7('$%29(12:$55$17,(6:+(7+(5(;35(6625,03/,(':,//$33/<$)7(57+(/,0,7(':$55$17<3(5,2'

+$6(;3,5('6RPHVWDWHVGRQRWDOORZOLPLWDWLRQVRQKRZORQJDQLPSOLHGZDUUDQW\ODVWVVRWKHDERYHOLPLWDWLRQPD\QRWDSSO\WR\RX ,112(9(176+$//*0,+2/',1*6,1&25,763$5(1725$)),/,$7(6

%(5(63216,%/()2525/,$%/(72$1<21()2563(&,$/,1',5(&7&2//$7(5$/381,7,9(,1&,'(17$/25&216(48(17,$/'$0$*(6HYHQLI6HOOHUKDVEHHQDGYLVHGRIWKHSRVVLELOLW\RIVXFK

GDPDJHV6XFKH[FOXGHGGDPDJHVLQFOXGHEXWDUHQRWOLPLWHGWRORVVRIXVHFRVWRIDQ\VXEVWLWXWHSURGXFWRURWKHUVLPLODULQGLUHFWILQDQFLDOORVV6RPHVWDWHVGRQRWDOORZWKHH[FOXVLRQRUOLPLWDWLRQRILQFLGHQWDORUFRQVHTXHQWLDO

GDPDJHVVRWKHDERYHOLPLWDWLRQRUH[FOXVLRQPD\QRWDSSO\WR\RX

 

&ODLPVXQGHUWKLVZDUUDQW\PXVWEHPDGHSURPSWO\DIWHUGLVFRYHU\DQGZLWKLQWKHDSSOLFDEOHZDUUDQW\SHULRG7RREWDLQZDUUDQW\VHUYLFH\RXPXVWFRQWDFW*HQLHŠFXVWRPHUVHUYLFHDQGSURYLGHSURRIRIWKHGDWHDQGORFDWLRQRI

*HQLHŠFXVWRPHUVHUYLFHDQGSURYLGHSURRIRIWKHGDWHDQGORFDWLRQRISXUFKDVHDQGLGHQWLILFDWLRQDVWKHRULJLQDOSXUFKDVHU&DOO*HQLHŠ&XVWRPHU6HUYLFHWROOIUHHDWWRVSHDNZLWKDWUDLQHGUHSUHVHQWDWLYH

3XUFKDVHUPXVWDOORZVHOOHUDUHDVRQDEOHRSSRUWXQLW\WRLQVSHFW3URGXFWFODLPHGWREHGHIHFWLYHSULRUWRUHPRYDORUDOWHUDWLRQRILWVFRQGLWLRQ8SRQGHWHUPLQDWLRQE\6HOOHUWKDWWKH3URGXFWRUDQ\SDUWWKHUHRILVGHIHFWLYHGXULQJ

WKHDSSOLFDEOHZDUUDQW\SHULRG ZKLFKPD\UHTXLUHSXUFKDVHUWRUHWXUQWKH3URGXFWWR6HOOHUDWSXUFKDVHU·VH[SHQVH 6HOOHUZLOOVXSSO\WKHSXUFKDVHUZLWKUHSODFHPHQWSDUWVRUDWLWVRSWLRQDUHSODFHPHQW3URGXFW VKLSSLQJDQG

KDQGOLQJRIDQ\UHSODFHPHQWSDUW V RUUHSODFHPHQW3URGXFWDOVRDWSXUFKDVHU·VH[SHQVH 6HOOHUPD\XVHQHZRUUHFRQGLWLRQHGSDUWVRUDQHZRUUHFRQGLWLRQHG3URGXFWRIWKHVDPHRUVLPLODUGHVLJQ

7KHUHDUHQRHVWDEOLVKHGLQIRUPDOGLVSXWHUHVROXWLRQSURFHGXUHVRIWKHW\SHGHVFULEHGLQWKH0DJQXVRQ0RVV:DUUDQW\$FW

385&+$6(5

 

5(027(&21752/02'(/ 

,167$//$7,21$''5(66

 

'($/(51$0( 

'$7(385&+$6(' 

6(5,$/180%(5

'($/(5$''5(66 

23(1(502'(/ 

 

P900-228

 

 

13

©2011 The Genie Company

9/2011

Image 1
Contents Limited Warranty Troubleshooting Guide Powerhead LEDsPowerhead LED Possible Problem Solution OFF

1000/1200 specifications

The Genie 1000/1200 series represents a significant advancement in the world of aerial work platforms, specifically within the category of light-duty lifts. Designed for versatility and practicality, these models have become highly favored in various industries, including construction, maintenance, and warehousing.

One of the standout features of the Genie 1000/1200 series is their compact size and lightweight construction. This makes them remarkably easy to maneuver, even in tight spaces. With the ability to fit through standard doorways, these lifts provide operators with the flexibility to access elevated work areas without the need for cumbersome machinery. The Genie 1000 has a working height of about 10 meters (approximately 33 feet), while the Genie 1200 extends this capability to 12 meters (around 40 feet), providing ample reach for a wide array of tasks.

Both models are equipped with a robust electric drive system, ensuring quiet and emissions-free operation. This is particularly beneficial for indoor applications where air quality and noise levels are a concern. The Genie 1000 and 1200 also come with a low floor loading feature, enabling them to be used on sensitive flooring without causing damage.

In terms of technology, the Genie 1000/1200 series incorporates advanced safety features designed to protect operators during use. This includes automatic platform leveling, which ensures stability even on uneven surfaces, and an operator interface with clear indicators for easy monitoring of lift status. The intuitive controls allow for smooth and precise operation, enhancing overall productivity.

The Genie series also emphasizes durability, with a robust design that stands up to the rigors of daily use. The materials used in construction are resistant to wear and tear, further promoting longevity. Additionally, these models are engineered for easy maintenance, minimizing downtime and ensuring that the equipment remains in top working condition.

Overall, the Genie 1000/1200 series offers a perfect blend of functionality, safety, and efficiency, making them an ideal choice for professionals seeking reliable aerial work platforms. Their ability to deliver exceptional performance in confined spaces, combined with modern features and safety technologies, sets them apart in the marketplace. Whether for routine maintenance tasks or more complex projects, these lifts are built to meet the demands of today’s fast-paced work environments.