Troubleshooting
The
designed and built to provide years of
lems that occur can usually be solved by
checking your setup, or by making sure all components are fully operational.
The following information will help you deal with common problems you may experience. If a problem persists, please contact your Dealer for assistance.
Poor or no sound
•Check all the connections from the loudspeaker to the amplifier or receiver.
Swap loudspeakers around, and see if the poor sound follows a particular loudspeaker.
•Check that your amplifier is not driven too hard or is clipping. Even a low- powered amplifier driven into clipping can cause distortion, or damage your loudspeakers.
•Many processor/preamps can send test tones through all the loudspeakers in your system. Use this to adjust the volume of each channel until they are all playing at the same level. Make sure that any bass management options are set correctly, and any channels using the loudspeakers are set to "small," or "95 Hz."
•If the system bass is weak only when playing surround sources, check that your processor is correctly set to decode the surround modes, such as Dolby Digital or DTS.
•Some DVD discs have a menu that allows you to select which soundtrack to play. Check that the correct surround audio soundtrack is selected.
Service Assistance
If your Sunfire product ever requires service, write to us or call:
Sunfire,
1300 E New Circle Road, Suite 150
Lexington, KY 40505
Phone
Fax:
You will be directed to an authorized Sunfire Service Station or receive instructions to ship the unit to the factory. Please save the original shipping carton and packing materi- als in case shipping is required. Please do not ship Parcel Post.
NOTE: Before sending in your unit for repair, you must call Sunfire for return authorization.
Include a complete description of the prob- lem, indicating how you have it connected, the associated equipment in your system and a copy of your purchase receipt. Initial shipping costs are not paid by Sunfire; return ground shipping costs will be prepaid if repairs were covered by the scope of this Warranty.
User's Manual 
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