Napoleon Fireplaces GSST8N Trouble Shooting Guide, Pressure READINGS, be Sure to Replace CAP to

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TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE IGNITOR AND THE MAIN BURNER WITH THE GLASS DOOR REMOVED.

SYMPTOM

 

PROBLEM

TEST SOLUTION

Electrode sparks,

Hot and neutral wires are

- Connect the hot wire to the black wire. Connect the neutral

burner ignites,

reversed at control module.

wire to the white wire.

electrode continues

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to spark for

 

Sensor / flame not

- Raise electrode / sensor up into flame 1/4” above the burner.

complete 7 seconds,

connecting

 

 

 

 

 

 

 

 

 

 

 

 

 

burner shuts down.

 

 

 

 

 

 

 

 

Flame length

 

Unit is over-fired or under-

- Check pressure readings

consistently too

fired.

A

- Outlet pressure can be checked by removing cap (A) and

large or too small.

 

 

 

 

 

 

 

replacing it with a 1/8” NPT barb fitting. Next, place pressure

Carboning occurs.

 

 

 

 

 

 

 

gauge tubing over the fitting. Gauge should read 3.5” W.C.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

for natural gas or 10.0” W.C. for propane. AFTER TAKING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PRESSURE READINGS, BE SURE TO REPLACE CAP TO

 

 

 

 

 

 

 

 

 

 

RESEAL. DO NOT OVER-TORQUE.

 

 

 

 

 

 

 

 

 

O S

- Leak test with a soap and water solution.

 

 

 

 

 

Carbon is being

Air shutter has become

- Ensure air shutter opening is free of lint or other obstructions.

blocked.

 

 

 

 

 

 

deposited on glass,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

- Open air shutter to increase the primary air.

and combustion

Flame is impinging on the

- Check the input rate: check the manifold pressure and orifice

chamber surfaces.

combustion chamber.

size as specified by the rating plate values.

 

 

 

 

 

 

 

 

 

 

White / grey film

Sulphur from fuel is being

- Clean the glass with a gas appliance glass cleaner. DO NOT

deposited on glass, logs

CLEAN GLASS WHEN HOT. If deposits are not cleaned off

forms.

 

or combustion chamber

 

regularly, the glass may become permanently marked.

 

 

 

surfaces.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Switch is defective.

- Connect a jumper wire across the wall switch terminals; if main

 

 

 

burner lights, replace switch.

No gas to the main

 

 

 

 

 

 

 

Burner orifice is blocked.

- Remove stoppage in orifice.

burner; switch is on.

Control valve faulty.

- Replace.

 

 

 

 

 

 

Faulty valve.

- Replace.

Burner will not light,

No gas at the burner.

- Check that the manual valve is turned on.

- Replace the valve.

ignitor sparks.

 

 

 

 

 

 

 

Out of propane gas.

- Fill the tank.

 

 

 

Electrode does not

 

 

 

 

 

 

 

 

spark. Burner does

GFCI has been tripped.

- Push reset button (red) on the face of the GFCI.

not light.

 

 

 

 

 

 

 

 

 

Ignitor

SENSOR

 

 

 

 

 

 

 

- Check the power source. (ie. fuse, circuit breaker, GFCI resent

will

 

 

 

 

 

 

 

 

 

button.)

not

ELECTRODE

 

 

 

 

 

 

 

 

- Check that the wire is connected to both the ignitor and the

spark.

1/8”

No spark at ignitor.

control module.

 

 

GAP

- Check that the spark is not jumping to ignitor cover.

 

 

 

 

 

 

 

 

 

 

 

 

CERAMIC

 

 

 

 

 

 

 

- Replace the wire if the wire insulation is broken or frayed.

 

HIGH

BODY

 

 

 

 

 

 

 

- Replace the electrode if the ceramic insulator is cracked or

 

VOLTAGE

 

 

 

 

 

 

 

 

broken.

 

IGNITION

 

 

 

 

 

 

 

 

 

CABLE

 

 

 

 

 

 

 

 

 

 

 

Spark gap is incorrect.

- Spark gap should be 0.125” (1/8” approx.) from the electrode

 

 

 

 

 

 

tip to the sensor tip.

 

 

 

 

 

 

 

 

 

 

Remote wall switch

Wall switch is mounted

- Reverse.

is in “OFF” position;

upside down.

 

burner comes on.

 

 

 

 

 

 

 

 

Remote wall switch is

- Replace.

 

 

 

 

 

 

grounding.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote wall switch wire is

- Check for ground (short); repair ground or replace wire.

 

 

 

grounding.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Faulty wire.

 

 

 

 

 

 

- Replace.

W415-0689 / 06.25.08

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Contents Installation Operation Instructions Table of Contents Napoleon GAS Fireplace 5 Year Limited Warranty Care of Glass and Plated Parts General InstructionsGeneral Information Rates and EfficienciesInstallation DimensionsGAS Installation Combustion and Ventillation AIR Hard Wiring ConnectionElectrical Connection Clearances to CombustiblesInstallations Canada Template Tmcss Mounting Cabinet InstallationInstallation FinishingRain Tabs Door RemovalGlass Removal Logo Placement Tfsso Frame InstallationLK8 Light Installation Optional Accent Glass InstallationRating Plate Operating InstructionsLighting Instructions To Turn OFF GASGAS Pressure Adjustment Venturi Adjustment MaintenanceAdjustments Cleaning# Part NO. Description ReplacementsReplacement Parts AccessoriesTrouble Shooting Guide Pressure READINGS, be Sure to Replace CAP toRESEAL. do not OVER-TORQUE Fireplace Service History

GSST8P, GSST8N specifications

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