General Troubleshooting
SYMPTOM | POSSIBLE CAUSE(S) | POSSIBLE ACTION(S) | |
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Blown Fuse/ | Short circuit along the power wires | Replace Fuse | |
Tripped Breaker | Excessive circuit load | Reset Breaker | |
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| No power | Check for power on power outlet | |
Device does not | Loose power cord | Check power cord | |
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power up | Blown Fuse | Replace Fuse | |
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| Reset Breaker | Reset Breaker | |
| Wrong DMX addressing | Check Control Panel and unit | |
| addressing | ||
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| Damaged DMX cables | Check DMX cables | |
Fixture is not | Wrong polarity settings on the controller | Check polarity switch settings on the | |
responding to | |||
controller | |||
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DMX |
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Loose DMX cables | Check cable connections | ||
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| Faulty DMX interface | Replace DMX input | |
| Faulty Main PCB | Replace Main PCB | |
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| Bouncing signals | Install terminator as suggested | |
Loss of signal | Long cable / Low level signal | Install amplifier right after fixture with | |
strong signal | |||
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| Interference from AC wires | Keep DMX cables separated from | |
| power cables or black lights | ||
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If you still have a problem after trying the above solutions, please contact CHAUVET® Technical Support.
Contact Us
World W ide
General Information | CHAUVET® | |
| 3000 North 29th Court | |
| Hollywood, FL 33020 | |
| voice: | 954.929.1115 |
| fax: | 954.929.5560 |
| toll free: 800.762.1084 | |
Technical Support | CHAUVET® | |
| 3000 North 29th Court | |
| Hollywood, FL 33020 | |
| voice: | 954.929.1115 (Press 4) |
| fax: | 954.929.5560 (Attention: Service) |
World Wide Web | www.chauvetlighting.com | |
5. Appendix | 12 | 5/7/2010 1:21 PM |