Troubleshooting Problems
English
If the grinder does not run when switched on:
Check to see if the burr grinder is plugged into a grounded outlet. If it is, unplug the grinder, then plug it back in again. If the burr grinder still does not work, check the fuse or circuit breaker on the electrical circuit the grinder is connected to and make sure the circuit is closed. If the grinder does not run after taking these steps, a foreign object may be jamming the cutting burrs. See “Cleaning the Cutting Burrs” on page 14 for more information.
If the grinder runs when switched on, but coffee does not grind:
The cutting burrs require cleaning or are worn. See “Cleaning the Cutting Burrs” on page 14 or “Replacing the Cutting Burrs” on page 17 for more information.
If the grinder is operating normally, but stops abruptly: Immediately turn off the burr grinder. A foreign object, such as a pebble or twig, may have jammed the cutting burrs. See “Cleaning the Cutting Burrs” on page 14 for more information.
If the grind is too coarse, or the grinder isn’t producing an acceptable range of grinds:
See “Adjusting the Cutting Burrs” on page 11 or “Replacing the Cutting Burrs” on page 17 for more information.
If the problem cannot be fixed with the steps above, see the KitchenAid® Burr Grinder Warranty on page 19.*
*Do not return the Burr Grinder to the retailer
– they do not provide service.
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