Cisco Systems 4034441 For Information, If You Have Questions, Technical Support, Customer Service

Page 102

For Information

For Information

If You Have Questions

If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Use the following table to find the center in your area.

Region

Assistance Centers

Telephone and Fax Numbers

North America

Atlanta, Georgia

Technical Support

South America

United States

For Digital Broadband Delivery System products only, call:

Central

 

 

Toll-free: 1-866-787-3866

America

 

 

Local: 770-236-2200

 

 

 

 

Fax: 770-236-2488

 

 

For all products other than Digital Broadband Delivery

 

 

System, call:

 

 

Toll-free: 1-800-722-2009

 

 

Local: 678-277-1120

 

 

Fax: 770-236-2306

 

 

Customer Service

 

 

Toll-free: 1-800-722-2009

 

 

Local: 678-277-1120

 

 

Fax: 770-236-5477

Europe

European Technical

Telephone: 32-56-445-197 or 32-56-445-155

 

Assistance Center

Fax: 32-56-445-061

 

(EuTAC), Belgium

 

 

 

 

 

 

Asia-Pacific

Hong Kong, China

Telephone: 011-852-2588-4745

 

 

Fax: 011-852-2588-3139

 

 

 

Australia

Sydney, Australia

Telephone: 011-61-2-8446-5394

 

 

Fax: 011-61-2-8446-8015

 

 

 

Japan

Tokyo, Japan

Telephone: 011-81-3-5322-2067

 

 

Fax: 011-81-3-5322-1311

 

 

 

 

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4021196 Rev B

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Contents Important Safety Instructions This DocumentImportant Safety Instructions Mitteilung für CATV-Techniker Aviso a los instaladores de sistemas CatvPower Source Warning Ground the ProductVerify the Power Source from the On/Off Power Light Protect the Product from LightningCheck Product Safety Protect the Product When Moving ItUnited States FCC Compliance Declaration of ConformityCanada EMI Regulation Canada Dynamic Frequency Selection DFS Dual Band FrequenciesRadiation Exposure Statements AustraliaCE Compliance National Restrictions France ItalyAntennas LatviaBenefits and Features IntroductionIntroduction Whats In the Carton? Front Panel Description Back Panel Description Back Panel Description Minimum System Requirements for Macintosh What Are the System Requirements for Internet Service?Minimum System Requirements for a PC System Requirements for an Ethernet ConnectionHow Do I Subscribe to High-Speed Internet Service? Do Not Have a High-Speed Internet Access AccountAlready Have an Existing High-Speed Internet Access Account Rev B How Do I Mount the Modem on a Wall? Optional Before You BeginLocation and Dimensions of the Wall-Mounting Slots Mounting the Residential Gateway on a Wall How Do I Connect My Gateway for Internet Service? Connecting and Installing Internet DevicesTo connect devices How Do I Connect My Gateway for Internet Service? How Do I Configure My Docsis Residential Gateway? Logging in to the Gateway for the First TimeHow Do I Configure My Docsis Residential Gateway? Setup Quick Setup Configuring Quick Settings Wlan Setup Lan Setup Configuring Your Network SettingsLAN  Pre-assigned Dhcp IP Addresses Dhcp Connected Devices Summary Starting IP AddressSetup Ddns Disabling Ddns Factory Default Settings DdnsConfigure Wireless Settings Wireless Basic SettingsWi-Fi Protected Setup WPS Section Field Description Basic Settings Wi-Fi Protected Setup ConfigurationWPS Push Button Setup Option WPS Setup Using the Gateway PIN Option Network Mode Section Field Description Basic Settings Wireless NetworkWireless Configuration Only, B/G Mixed, B/G/N Mixed factory defaultBssid Wireless Wireless SecuritySection Field Description Wireless Network Name Ssid Broadcast SsidWEP Wireless Security Page DescriptionSection Field Description Wireless Wireless Security Mode Field DescriptionsWPA-Personal WPASecurity for Personal Networks WPA or WPA2 Personal Modes WPA2-PersonalConfigure Wireless Settings Wireless MAC Filter Wireless MAC Filter Page DescriptionWireless Advanced Settings Section Field Description Access Access RestrictionMAC Address Filter List Wireless Advanced Settings Page Description CTS Protection Mode Beacon IntervalSection Field Description Dtim Interval Fragmentation ThresholdRTS Threshold Wireless WDS Settings Wireless WDS Settings Page DescriptionWDS Wireless QoS Wireless QoS Page DescriptionDisable Enable Section Field Description No ACKConfigure Security Security FirewallSection Field Description Firewall SPI Firewall Protection Block Web Page Cookies Section Field Description Filters Filter ProxyBlock Pop-Up Windows Block Java and ActiveX ScriptsVPN Disable Pptp PassthroughSecurity VPN Passthrough IPSec PassthroughSecurity VPN Security VPN Tunnel Page Description Section Field Description Remote FqdnKey Management Key Exchange Method Section Field Description Key Auto IKEManual Section Field Description Status Advanced SettingsPhase 1 Operation Mode Connected or DisconnectedView Log Control Access to the Gateway Access Restrictions IP Address FilteringAccess Restrictions MAC Address Filtering Function Keys Access Restrictions Basic Rules Remove Rule Parental Control check box and click ApplyAdd Rule Keyword ListRe-Enter Password Block Access to WebsitesSection Field Description Override the Password Password Access DurationAccess Restrictions Time of Day Rules Access Restrictions Time of Day Rules Page DescriptionAccess Restrictions User Setup Access Restrictions User Setup Page Description Access Restrictions Local Log Section Field Description Inactivity TimeApplications & Gaming Port Filtering Configure Applications and GamingOverview Applications and Gaming Port Filtering Page DescriptionSection Field Description Port Filtering Start Port  UDP  Both EnableApplications & Gaming Port Range Forwarding End PortEnd Applications and Gaming Port Range Forward Page DescriptionSection Field Description Port Range Forwarding Start IP AddressApplications & Gaming Port Range Triggering Forwarded Range Start PortApplications & Gaming DMZ Section Field Description End PortDMZ Hosting Applications and Gaming DMZ Page DescriptionDMZ Select the desired optionAdministration Management Administration Management Page DescriptionManage the Gateway Rev B MTU UPnP Field Description Remote Access Remote ManagementManagement Port IgmpSmtp Mail Server Administration ReportingSection Field Description Reporting Mail Alerts Mail Address for Alert LogsView Log Administration Diagnostics Administration Backup & Restore Administration Factory Defaults Restore Factory DefaultsMAC Address CM MAC Address Monitor Gateway StatusStatus Gateway Current TimeDNS1-3 Status Local NetworkSection Field Description Internet Connection IP Address WinsSection Field Description IP Address End IP AddressStatus Wireless Wide Channel Status Wireless Page DescriptionNetwork Name Ssid SecurityStatus Docsis WAN Docsis WAN Page DescriptionSection Field Description MAC Address CM MAC Address Bootloader RevisionDisplays the boot revision code version Current Software RevisionFrequently Asked Questions How Do I Configure TCP/IP Protocol?How Do I Renew the IP Address on My PC? How do I arrange for installation? Renewing the IP Address on Windows NT, 2000, or XP SystemsWhat if I dont subscribe to cable TV? How does the residential gateway connect to my computer? Common Troubleshooting IssuesDont understand the front panel status indicators Can I watch TV and surf the Internet at the same time?Tips for Improved Performance Check and CorrectFront Panel LED Status Indicator Functions StepFront Panel Indicator Data Network Registration Complete Normal Operations AC Power applied Front Panel LED Status Indicators During Normal ConditionsFront Panel LED Status Indicators During Special Conditions Special ConditionsTrademarks DisclaimerDocumentation Copyright Notice Software and Firmware Use If You Have Questions Customer ServiceFor Information Region Assistance Centers Telephone and Fax NumbersRev B 103
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Manual 104 pages 1.36 Kb

4034138, EPC3825, 4034441, DPC3825 specifications

Cisco Systems has long been a pioneer in networking technologies, and the DPC3825, EPC3825 models are prime examples of its commitment to providing reliable and advanced solutions for consumers and businesses alike. These models are equipped with features that cater to a variety of networking needs, making them ideal for both residential and small business environments.

At the heart of the Cisco DPC3825 and EPC3825 is a powerful DOCSIS 3.0 cable modem that supports multiple downstream and upstream channels, allowing for high-speed internet connectivity. This capability enhances the overall bandwidth management, enabling multiple users to enjoy seamless internet access. With download speeds of up to 600 Mbps and upload speeds reaching 120 Mbps, these devices ensure that high-definition streaming, online gaming, and video conferencing can occur without interruptions.

One key feature of these models is their integrated Wi-Fi capabilities. Utilizing dual-band wireless technology, the DPC3825 and EPC3825 can operate on both 2.4GHz and 5GHz bands, providing greater flexibility and reduced interference. This setup allows users to connect a range of devices, from smartphones and tablets to smart home equipment, without compromising on performance.

Security is a priority in today’s online landscape, and Cisco has incorporated advanced security measures into these models. They come equipped with robust firewalls, encryption protocols, and support for various authentication methods, ensuring that users’ data remains safe from unauthorized access. Moreover, the user-friendly web interface allows for easy network management and configuration, enabling users to customize their settings according to their specific needs.

The DPC3825 and EPC3825 are also designed with energy efficiency in mind. The devices consume minimal power while still delivering robust performance, contributing to lower electricity bills and a reduced environmental footprint. Their compact design allows for easy placement in any home or office environment, making them unobtrusive yet effective.

Furthermore, these models offer features like Quality of Service (QoS), which prioritizes bandwidth for high-priority applications such as video streaming and VoIP calls. This ensures that all activities on the network operate smoothly, even during peak usage times.

In summary, Cisco's DPC3825 and EPC3825 cable modems exemplify high performance, security, and energy efficiency. With their advanced features and technologies, they cater to the evolving needs of users, making them a preferred choice for reliable internet connectivity in homes and small businesses.