Black Box 4-Port USB 2.0 Extender over LAN, IC408A manual Troubleshooting

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Chapter 4: Troubleshooting

4.Make sure the network switches are not blocking traffic from the extenders, either based on MAC address or because of traffic patterns.

5.Consult with your network administrator.

Problem: Link LEDs on the Local and Remote Extenders are blinking slowly.

Cause: The extenders are paired with each other, but have not yet established a link.

Solution(s):

1.Wait for a few minutes for the LEDs to go solid.

2.If LEDs do not go solid, contact your network administrator to determine if any traffic is being blocked between the extenders.

Problem: Link LED on the Local Extender is on, Host LED on the Local Extender is off.

Cause:

1.The host computer is not powered on.

2.The Local Extender is not connected to the computer.

3.The host computer is not recognizing the Local Extender.

4.The computer does not support USB hubs.

5.The IC408A is malfunctioning.

Solution(s):

1.Disconnect all USB devices from the Remote Extender.

2.Disconnect the Local Extender from the computer.

3.Disconnect the Remote Extender from the AC power adapter.

4.Reconnect the Local Extender to the computer.

5.Reconnect the Remote Extender to the computer.

6.In the Universal Serial Bus (USB) controllers section of Device Manager, check that the IC408A is recognized as “Generic USB Hub.”

Problem: My USB device does not work properly.

Cause: Insufficient bandwidth is available on the network to support the device.

Solution: Connect the Local and Remote Extenders directly to each other and try the USB device again.

IC408A

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Contents Port USB 2.0 Extender over LAN Trademarks Used in this Manual Trademarks Used in this Manual/FCC and IC RFI StatementNOM Statement Table of Contents Specifications SpecificationsWhat’s Included FeaturesOverview Overview IntroductionLocal Extender Hardware DescriptionRemote Extender Preparing Your Network InstallationInstalling the Local Extender Installing the Remote ExtenderPreparing Your Site IC408A installed as direct connect Connecting the Local Extender to the Remote ExtenderChecking the Installation Compatibility Connecting a USB DevicePairing the Local and Remote Extender Unpairing an ExtenderTroubleshooting Troubleshooting Tips TroubleshootingTroubleshooting Shipping and Packaging Contacting Black BoxTechnical Glossary Technical GlossaryBlackbox.com IC408A Black Box Tech Support FREE! Live /7

IC408A, 4-Port USB 2.0 Extender over LAN specifications

The Black Box IC408A is a robust 4-Port USB 2.0 Extender that utilizes LAN technology to deliver seamless connectivity over considerable distances. This device is specifically designed for enterprises and home users who require the ability to extend USB connections beyond typical limits while maintaining high-speed data transfer.

One of the standout features of the IC408A is its capability to support four USB devices simultaneously. This feature is particularly beneficial in environments where multiple peripherals, such as printers, scanners, and external hard drives, need to be connected with the same level of efficiency as a direct connection.

The IC408A supports USB 2.0 specifications, which allows for data transfer rates of up to 480 Mbps. This ensures that users can experience fast data transmission rates without significant lag, making it ideal for applications requiring real-time processing.

The extended range of the IC408A is made possible through the use of standard Ethernet cabling, enabling connections of up to 100 meters (328 feet) using Cat5e or Cat6 cables. This distance far exceeds the limitations of traditional USB cables, which are restricted to a maximum length of 5 meters. This versatility opens up new possibilities in office layouts and configurations, as devices can be positioned farther away from the host computer without sacrificing performance.

Another noteworthy characteristic of the IC408A is its plug-and-play installation. Users can effortlessly set up the extender without the need for specialized software or drivers. This ease of use makes it suitable for both technical and non-technical users, simplifying the process of extending USB connections.

In terms of device compatibility, the IC408A supports a wide range of USB peripherals, ensuring that users can connect various devices without worrying about compatibility issues. Additionally, it features built-in surge protection, enhancing the reliability and longevity of connected devices.

Overall, the Black Box IC408A 4-Port USB 2.0 Extender over LAN stands out as an essential solution for anyone looking to expand their USB connectivity options. With high transfer speeds, extensive range, easy installation, and compatibility with a broad selection of devices, it delivers practical functionality and efficiency needed in today’s fast-paced digital environments. Whether for business applications or personal use, the IC408A is a dependable choice for enhancing USB connectivity.
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