Tr o u b l e s h o o t i n g

Troubleshooting

Wii Remote stopped working, re-syncing does not ﬁx the problem, player LEDs ﬂash and then go off.

•Try a fresh set of batteries.

•Try resetting the Wii Remote – remove the batteries, wait one minute, then replace the batteries. Wait a few seconds and then try using the remote again.

•The Wii Remote sync information may need to be cleared and the remotes re-synchronized:

1.Turn off the console, wait a moment, then turn the console on again.

2.When you see the Health and Safety screen, press and hold the SYNCHRO Button on the console down for 15 seconds.

3.Sychronize your Wii remotes using the proceedure on page 20.

•Radio frequency interference may cause the Wii Remote to work erratically. Check for and move or turn off wireless devices such as cordless phones, wireless computer keyboards or mice or other similar devices.

System unable to read disc or game disc will not operate in console

NOTE: Game Discs will not start automatically. You must start disc games from the Disc Channel on the Channel Menu screen.

•Make sure the disc is inserted correctly. The label side of the disc must face to the right if the Wii console is set up vertically, or must face up if the Wii console is set up horizontally.

•Check to be sure that the Game Disc is clean and in good condition. If dirty, wipe with a soft cloth, from the center to the outside. Do not wipe with a circual motion.

•Eject the Game Disc, and turn the power OFF and then ON. Reinsert the disc and try playing the game again.

•Check that the Game Disc will work on your version of the Wii. This system will only work with Game Discs made for use in the USA, Canada, Mexico and Latin America.

Wii Remote or controller accessory buttons stick

Clean sticking buttons using the following procedure:

1.For the Wii Remote, remove batteries and disconnect any accessories before cleaning.

2.Use an unused toothbrush and hot tap water. Do not use boiling water, soap or detergent.

3.Dip the toothbrush in hot water and shake off excess amount. Lightly scrub sticking buttons, working the bristles around sides of buttons and into cracks.

4.Dry controller with soft cloth or towel and let air dry for at least 2 hours.

5.Test buttons and repeat procedure if necessary. Do not submerge in, or pour any type of liquid onto a controller or accessory.

Game Disc slot does not light blue or lights brieﬂy.

This is the normal operation of the Game Disc slot. The slot only lights temporarily when the system is turned on by a) inserting a Game Disc, b) using the Power Button on the Wii Remote or c) using the Power Button on the Wii console.

The Game Disc slot will also light temporarily if you receive a message via WiiConnect24 (this feature must be turned on to receive messages, see page 59 in the Wii Operations Manual - Channels and Settings for more information).

Unable to proceed passed the Language Select screen during initial setup.

•Make sure you have correctly installed the Sensor Bar. Review pages 13-16 for installation proceedure.

If your Wii system still does not operate correctly after trying the troubleshooting steps, DO NOT return the console to the store. You will lose saved game data and all Wii Shop Channel downloads and Wii Points.

Visit support.nintendo.com for assistance and additional troubleshooting and repair options or call 1-800-255-3700.

F CC I n f o r m at i o n

Regulations for Equipment Use in U.S.A. and Canada

FCC and Industry Canada Information

In order to comply with FCC radio-frequency radiation exposure guidelines for an uncontrolled exposure, this device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. This device complies with Part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modiﬁcations not expressly approved by the manufacturer could void the user's authority to operate this device.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician or call Nintendo Consumer Service at 1-800-255-3700 for assistance.

The user may ﬁnd the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Ofﬁce, Washington, D.C., 20402, Stock No. 004-000-00345-4.

The term IC before the certiﬁcation/registration number only signiﬁes that the Industry Canada technical speciﬁcations were met.

FCC Information