NETGEAR NMS200 quick start Troubleshooting

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A.Troubleshooting

A

This appendix presents links to the NETGEAR site for more information.

•The NMS200 Network Management Software product page is at www.netgear.com/nms200. Consult this page for the latest product information.

•The NMS200 Network Management Software FAQs are at support.netgear.com/app/answers/detail/a_id/16861. Consult this page for the latest support information.

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Contents ProSafe NMS200 Network Management System Revision History Technical SupportTrademarks Statement of ConditionsContents Appendix a Troubleshooting Index Network Management Before You BeginDiscovery and Mapping ConfigurationMonitoring MonitoringSecurity Devices Compatible Netgear DevicesStorage Devices Wireless Access Points and ControllersSystem Requirements Supported Operating System VersionsFixed IP Address Supported Web BrowsersHardware Recommendations Network ConsiderationsFirewalls Update Your LicenseAuthentication Name ResolutionInitial Installation and Startup Software Installation and LicensesStep B Obtain a Fixed IP Address if necessary Install the NMS200 Network Management SoftwareStep a Disable or Remove Conflicting Software if necessary  To install and start the NMS200 software Step C Install the Full NMS200 SoftwareProSafe NMS200 Network Management System ProSafe NMS200 Network Management System  To start and log in to the NMS200 Log In to the NMS200 as the admin UserProSafe NMS200 Network Management System  To activate additional licenses How to Manage Your Licenses To install NMS200 Network Management Software updates How to Install Software UpdatesProSafe NMS200 Network Management System How to Use the NMS200 Quick Navigation Portlet Common Setup Tasks at First-time Sign-in Add users with the following steps Configure the NMS200 Groups and LocationsPortal Users  Add Communities with the following steps Discover Your Network Resources and DevicesPortal Communities Network Discovery Profile EditorInspect  Follow these steps to configure a serverManage Your Network Resources and Devices FTP/TFTP Server Follow these steps Configuration File Backup / RestoreCreate Reports Monitors Fault Management and Problem DiagnosisPerformance Management and Troubleshooting Alarms To view this data, follow these steps  To get started using monitors, follow these stepsUse the NMS200 with Security Devices Dashboard ViewsProSafe NMS200 Network Management System Key Metrics Example ProSafe NMS200 Network Management System Following security device alarms are available Security Device AlarmsTroubleshooting Index Updating Your License