NETGEAR NMS200 Fault Management and Problem Diagnosis, Performance Management and Troubleshooting

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ProSafe NMS200 Network Management System

Fault Management and Problem Diagnosis

NMS200 lets you diagnose network problems with its Alarms viewer, and lets you monitor performance with its Performance Management and Troubleshooting capabilities, as described below. The following briefly outlines these capabilities:

Alarms

Alerts about network performance issues can include alarms about the following:

Excessive interface utilization

Unexpectedly high CPU load

Loss of available memory

Slow response time

Excessive interface errors

When you receive an alarm you can take any of the following action on the alarm itself, or the target of the alarm:

Assign User

Acknowledge Alarm

Unacknowledge Alarm

Clear Alarm

Show Performance

Follow these steps to get started:

1. Click Alarms > Summary from the default screens.

2. In the Alarms portlet, click on an Alarm of interest.

3. Right-click on the selected alarm, and then click Acknowledge Alarm to take ownership of the alarm.

4. Right-click then click Assign User to select a user owner for the alarm.

5. Right-click then click Clear Alarm to remove the alarm from list.

6. Click the plus (+) in the upper right corner of the Alarms portlet to go into Expanded mode where you can view more details about an alarm.

Performance Management and Troubleshooting

In addition to troubleshooting faults, you can also monitor device performance with NMS200.

Monitors

Monitors display some critical performance metrics for devices on the network, including:

How to Use the NMS200

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Contents ProSafe NMS200 Network Management System Trademarks Technical SupportStatement of Conditions Revision HistoryContents Appendix a Troubleshooting Index Network Management Before You BeginDiscovery and Mapping ConfigurationMonitoring MonitoringSecurity Devices Compatible Netgear DevicesSystem Requirements Wireless Access Points and ControllersSupported Operating System Versions Storage DevicesHardware Recommendations Supported Web BrowsersNetwork Considerations Fixed IP AddressAuthentication Update Your LicenseName Resolution FirewallsInitial Installation and Startup Software Installation and LicensesStep B Obtain a Fixed IP Address if necessary Install the NMS200 Network Management SoftwareStep a Disable or Remove Conflicting Software if necessary  To install and start the NMS200 software Step C Install the Full NMS200 SoftwareProSafe NMS200 Network Management System ProSafe NMS200 Network Management System  To start and log in to the NMS200 Log In to the NMS200 as the admin UserProSafe NMS200 Network Management System  To activate additional licenses How to Manage Your Licenses To install NMS200 Network Management Software updates How to Install Software UpdatesProSafe NMS200 Network Management System How to Use the NMS200 Quick Navigation Portlet Common Setup Tasks at First-time Sign-in Add users with the following steps Configure the NMS200 Groups and LocationsPortal Users  Add Communities with the following steps Discover Your Network Resources and DevicesPortal Communities Network Discovery Profile EditorManage Your Network Resources and Devices  Follow these steps to configure a serverFTP/TFTP Server Inspect Follow these steps Configuration File Backup / RestoreCreate Reports Performance Management and Troubleshooting Fault Management and Problem DiagnosisAlarms MonitorsUse the NMS200 with Security Devices  To get started using monitors, follow these stepsDashboard Views  To view this data, follow these stepsProSafe NMS200 Network Management System Key Metrics Example ProSafe NMS200 Network Management System Following security device alarms are available Security Device AlarmsTroubleshooting Index Updating Your License