Lexmark 6500 Series manual Print troubleshooting, Improving print quality, Check paper, 154

Print troubleshooting

Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera

Make sure photo size and paper size are set correctly

The printer displays the Paper/Photo Size Error when your chosen photo size does not match the paper size that is set. This typically happens when you are trying to print from your PictBridge-enabled digital camera. You may have left the printer control panel Photo Size menu item setting at 8.5 x 11 in. or 5 x 7 in. size, but your camera has a print size of 4 x 6 in. or L. You need to make sure your chosen photo size on the printer is

4 x 6 in. or 10 x 15 cm, depending on the typically used photo size for your country or region.

•Make sure the 4 x 6 in. (10 x 15 cm) photo paper is loaded correctly in the paper support.

•If your camera lets you change the print size setting, change the print size selection to 4 x 6 in. (10 x 15 cm) on the PictBridge-enabled digital camera.

•If your camera does not allow you to change the paper size setting, use the control panel to change the paper size to 4 x 6 in. (10 x 15 cm).

1Insert the USB cable that came with your camera to the camera, and insert the other end into the PictBridge port on the front of the printer.

2Turn the camera on and choose your first photo using the camera control panel.

3Wait for PictBridge Printing to appear on the display of the printer control panel. Note: If Paper/Photo Size Error appears, press to clear the error message.

4Press .

5Press or repeatedly until Photo Size appears.

6Press .

7 Press or repeatedly until 4 x 6 in. or 10 x 15 cm appears.

8Press .

9Press or repeatedly until Paper Setup appears.

10Press .

11Press or repeatedly until Paper Size appears.

12Press .

13Press or repeatedly until 10 x 15 cm appears.

14Press .

15Press Start Color or Start Black.

Improving print quality

These are possible solutions. Try one or more of the following:

Check paper

•Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.

•Use a paper that is a heavier weight or bright white.

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