Lexmark 6500 Series manual Removing and reinstalling the software, Enabling the USB port, 141

For proper installation, make sure the computer supports all system requirements. System requirements are located on the printer box.

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.

1Click Start ΠPrograms or All Programs ΠLexmark 6500 Series.

2Select Uninstall.

3Follow the instructions on the computer screen to remove the printer software.

4Restart the computer before reinstalling the printer software.

5Click Cancel on all New Hardware Found screens.

6Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Note: If the install screen does not appear automatically after you restart your computer, click Start ΠRun, and then type D:\setup, where D is the letter of your CD-ROM drive.

If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

1In all countries or regions except the United States, select your country or region.

2Click the links for drivers or downloads.

3Select your printer family.

4Select your printer model.

5Select your operating system.

6Select the file you want to download, and then follow the directions on the computer screen.

Enabling the USB port

To confirm that the USB port is enabled on the computer:

1In Windows Vista, click ΠControl Panel. In Windows XP, click Start ΠControl Panel.

In Windows 2000, click Start ΠSettings ΠControl Panel.

2If you are using Windows Vista, click the System and Maintenance icon, and then click Device Manager. If you are using Windows XP or Windows 2000:

a Click Performance and Maintenance, and then click the System icon. b Click the Hardware tab.

c Click Device Manager.

3Click the plus sign (+) beside Universal Serial Bus Controller.

If USB Host Controller and USB Root Hub are listed, the USB port is enabled.

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