Lexmark 6500 Series manual Caller ID information is not displayed, 188

Caller ID information is not displayed

Caller ID pattern may not be set correctly

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information. For more information, see “Using Caller ID from the control panel” on page 116.

Changing Caller ID pattern using the control panel

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information.

1From the control panel, press Settings.

2Press or repeatedly until Device Setup appears.

3Press .

4Press or repeatedly until Caller ID Pattern appears.

5Press .

6Press or repeatedly until the Caller ID pattern setting indicated by an * appears.

Note: The number of patterns is defined by the country or region setting and only the number of patterns defined for the selected country or region is shown.

7If you want to change the Caller ID pattern:

aPress or repeatedly until the Caller ID pattern you want appears.

bPress to save the setting.

Fax Error

The fax machines have stopped communicating.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Fax Mode Unsupported

The receiving fax machine does not support the type of fax you attempted to send. If it does not support:

•Your scan resolution—lower the scan resolution. 1 From the control panel, press Fax Mode.

2 Press .

3 Press or repeatedly until Quality appears.

4Press .

5Press or repeatedly until a lower quality appears.

6Press .

•Legal-size paper—reformat the document on letter-size paper.

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