Lexmark Solutions for Efficient Use of 6500 Ink

Ink levels seem to go down too quickly

These are possible solutions. Try one or more of the following:

Are you printing photos or documents with a large number of graphics?

Because photos and graphics require more ink than text documents, ink usage increases when you print photos or graphics.

Are you printing with the Best Quality/Speed setting?

To reduce ink usage, select Best only when you are printing on photo or heavyweight matte paper. All other paper types print best at a lower Quality/Speed setting. Use the Quick Print or Normal setting to print most text documents.

A blank or incorrect page prints

Remove the sticker and tape from the print cartridges

Lift the scanner unit, and remove the print cartridges from the print cartridge carrier. Make sure the sticker and tape are removed from the print nozzles located on the bottom of the cartridges.

Make sure the cartridges are properly installed

With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed in the right carrier. If you are using a black or photo cartridge, make sure it is properly installed in the left carrier.

Check the USB connection

1Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked

by the USB symbol. Plug the long, flat end of the USB cable into this port.

2Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.

3Check that the USB cable is not damaged and that the light is on.

Close other open files before printing

Before sending a file to print, close all other open files in the program you are using. The printer prints a blank page when too many files are open in the same program.

Characters on printout are missing or unexpected

These are possible solutions. Try one or more of the following:

Make sure the fonts are applied correctly in the program

Most programs do not print a stretched or resized font.

Make sure the TrueType font is available on the computer

The font you are trying to print may not be available in the program font selection box. Not all fonts are designed to be printed; make sure the font is a TrueType font. See the program documentation for more information.

Make sure the document was formatted or created for the printer

Windows may substitute different fonts. Line and page breaks may change with the font. Use the program that created the document to fix these problems, and then save the changes for the next time you print.

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