Manuals / Lexmark / Computer Equipment / Printer

Lexmark 6500 Series manual Cover Open, 193

Models: 6500 Series

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3Make sure the cartridge carrier lids are closed.

4Close the scanner unit.

5Press .

Cover Open

Make sure that the scanner unit is closed.

Error 1104

1Remove the print cartridges.

2Reinstall the black cartridge or the photo cartridge in the left carrier.

3Reinstall the color cartridge in the right carrier.

Left Cartridge Error / Right Cartridge Error

This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge).

1Remove the indicated print cartridge and close the cartridge carrier lid.

2Close the scanner unit.

3Disconnect the power cord from the electrical outlet.

4Reconnect the power cord to the electrical outlet.

5If the button is not lit, press .

6Reinsert the print cartridge and close the cartridge carrier lid.

7Close the scanner unit.

8If the error:

•Does not reappear, the problem has been corrected.

•Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit.

Left Cartridge Incorrect / Right Cartridge Incorrect

1Remove the indicated print cartridge and close the cartridge carrier lid.

2Close the scanner unit.

3Disconnect the power cord from the electrical outlet.

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Lexmark 6500 Series manual Cover Open, 193

Contents

May Series Users GuideSafety information Contents Printing Wireless networkingPrinting specialty documents Working with photosScanning CopyingFaxing 113Maintaining the printer TroubleshootingPrint troubleshooting 154 Jams and misfeeds troubleshooting 172 200 Index Networking glossaryIntroduction Where to findFinding information about the printer DescriptionSelect Lexmark Solution Center Description Where to findSeries Description Where to find US Where to find rest of world Operating system notice Wireless network compatibilityWindows users-See the Users Guide Checking the box contents Setting up the printerUse Understanding the parts of the printerLine EXT Standalone setupPage Page Page Page Installing the printer on additional network computers Welcome Setting up the printer on a Windows operating systemGetting the printer ready to fax Using an RJ11 adapterCountry/region Country/region Country/region Choosing a fax connection Connecting to an answering machineEquipment Benefits See this section Page Connecting directly to a telephone wall jack in Germany Connecting directly to a telephone wall jackConnecting to a computer with a modem Connecting to a telephone Page Using a digital phone service Setting up to fax while behind a PBXUsing the control panel Understanding the control panelPress Press To Saving settings Press Settings Understanding the Settings menuYou can From hereWireless Setup to view Installing another language control panelReset Network Adapter to Factory Defaults, which lets you From here You canUsing the installation software CD Windows users only Installing the printer softwareUsing the installation software CD Macintosh users only Using the World Wide WebClick Details MethodClick Click Setup and diagnose printerTurning printing voice notification on or off Installing an internal wireless print server What do the Wi-Fi indicator lights mean? Configuring the optional internal wireless print serverSecurity Information Networking Common home network configurationsGeneral networking Networking overviewInternet Finding the MAC address What information do I need and where do I find it?Finding a printer/print server located on remote subnets Printing a network setupDirect IP printing Checking the port setting Wireless networkingUsing a wireless network connection Windows 2000 or XP users onlyFinding IP addresses IP addressesAssigning an IP address Installing the printer on a network Finding the signal strengthConfigure IP address Sharing the printer on a networkTypes of wireless networks Configure network printersConfigure Add printersTips for using network adapters Advanced wireless setupCreating an ad hoc wireless network using Windows For Windows Vista usersFor Windows XP users Follow the instructions on the computer screen Loading paper and original documents Using the automatic paper type sensorLoading paper Loading labels Loading envelopesLoading iron-on transfers Loading transparenciesLoading banner paper Loading custom-size paperLoading original documents on the scanner glass Page Load up to Make sure Automatic Document Feeder paper capacityLoad up to Make sure Printing basic documents PrintingPrinting a document Printing a WebPrinting multiple copies of a document Printing photos or images from a WebClick Print Now Printing the last page first reverse page order Collating copiesPrinting multiple pages on one sheet N-Up Printing document files from a memory card or flash driveCanceling print jobs Pausing print jobsFor Windows XP, click Start Œ Settings Œ Printers and Faxes Windows XP, click Start Œ Settings Œ Printers and FaxesChoosing compatible specialty paper types Printing specialty documentsPrinting envelopes Printing an image as a poster Printing a document as a posterClick File Œ Add Photo from Scanner Click Next StepAssembling a booklet Printing a bookletPrinting on custom-size paper Click Options Œ Layout OptionsPrinting transparencies Printing iron-on transfersPrinting a banner Understanding the two-sided printing duplexing function Printing on both sides of the paper duplexingPrinting on both sides of the paper duplexing automatically SelectSaving and deleting print settings Changing printer settingsClick Properties, Preferences, Options or Setup Printing on both sides of the paper duplexing manuallyWindows 2000, Windows XP, or Windows Vista users Resetting printer software to factory default settingsClick Printing Preferences Retrieving and managing photos Working with photosInserting a memory card Slots Memory cardInserting a flash drive Understanding the Photo Card menu Saving Paper Size, Paper Type, and Photo Size settingsPress Start Color or Start Black Menu itemConnecting a PictBridge-enabled digital camera Understanding the PictBridge menu Click Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Which device is to be displayed? appears on the display Transferring photos from a memory card to a flash driveClick Searched Folders Click Temporary FilesEditing photos Reducing the red-eye effect in a photo Applying One-Click Auto Fixes to a photoBlurring/Sharpening a photo Changing the Hue / Saturation of a photo Enhancing a photoChanging the Gamma Value of a photo or image Despeckling a photoChanging the Exposure setting of a photo Changing the Brightness / Contrast settings of a photoApplying a color effect to a photo Viewing / Printing photos from the Productivity Studio Printing photosClick Transfer Photos Click Select photos to print Click Work with Documents and PhotosPrinting Photo Packages Paper sizes supported DimensionsCreating Photo Greeting Cards Click Photo PackagesPress Start Color or Start Black again Printing all photos from a memory devicePrinting photos by number Page Printing photos using color effects Printing photos from a digital camera using DpofPrinting photos by date range Creating and viewing a slideshow Understanding the Copy menu CopyingUse this Copying on both sides of the paper using the scanner glass 100 Copying photosAdjusting copy quality Copying a photo using the computer101 Making a copy lighter or darker Making borderless copies using the control panel102 Repeating an image on one Collating copies using the control panel103 Press Lighter/DarkerEnlarging or reducing an image Modifying the Copy settings104 Scanning Scanning a document using the computerScanning a document 105Scanning images for editing Scanning text for editingScanning a photo to Work with Documents and Photos 106107 Scanning multiple photos at one time using the computerSelect Photo, Several Photos, or Document Customizing scan settings using the computer Canceling a scan jobSetting Options Understanding the Scan menuSaving a scanned image on the computer Scanning to a computer over a network109 Scanning clear images from magazines or newspapers Changing the Productivity Studio scan settings110 Adding a new scanned image to an e-mail message Adding a file to an e-mail messageScanning documents or images for e-mailing 111112 Changing the Productivity Studio e-mail screen preferencesClick E-mail Screen Faxing Sending a fax using the softwareSending a fax Entering a fax number114 Sending a fax using the control panelSending a broadcast fax at a scheduled time Sending a fax while listening to a call On Hook Dial115 Using Caller ID from the control panel Setting a fax manual answer codeReceiving a fax Receiving a fax manuallyReceiving a fax automatically Using Caller ID from the softwareReceiving a fax with an answering machine 117Forwarding faxes Press Fax ModeReceiving a two-sided fax 118Using the control panel Phone Book Using the Phone Book119 Using the computer Phone Book Customizing fax settingsCustomizing settings using the Fax Setup Utility 120121 Tab Options 122123 Understanding the Fax menuPress Start Color or Start Black to send a fax Setting up a fax footer using the control panel Setting Auto Answer to on124 Blocking junk faxes Creating a fax cover page using the Productivity Studio125 Using the Fax Solutions Software Blocking unwanted changes to fax settings126 Setting the distinctive ring Setting up a dialing prefix127 128 Setting up Speed Dial129 Printing fax activity reportsMaintaining the printer Installing print cartridgesRemoving a used print cartridge 130131 Refilling print cartridges Using genuine Lexmark print cartridges132 Aligning print cartridges Cleaning the print cartridge nozzlesWiping the print cartridge nozzles and contacts 133134 Preserving the print cartridgesCleaning the exterior of the printer Cleaning the scanner glassOrdering supplies Ordering print cartridges136 Ordering paper and other suppliesPart Number PaperSetup Troubleshooting TroubleshootingIncorrect language appears on the display Software does not install Power button is not litDoes not print Understanding Warning levels Cannot print from digital camera using PictBridgeWindows 2000, click Start Œ Settings Œ Control Panel Removing and reinstalling the softwareEnabling the USB port 141Solving printer communication problems Wireless troubleshootingCheck your security keys Wireless network printer does not print Check printer ports Reinstall software144 Click Properties Œ PortsWi-Fi indicator is not lit Check MAC address Check security keys146 Run the wireless setup again Wi-Fi indicator light is orangeConfigure the optional internal wireless print server Check network namePing the wireless access point Wireless printer is no longer working148 Ping the printer Changing wireless settings after installation149 150 Printer cannot connect to the wireless networkCheck the installation cable Check your advanced security settingsChecking your network name Windows users only Check your security keysPing the printer Ping the access point152 Check printer ports Windows users only Run the Wireless Setup Utility Windows users only153 Click Start Œ Control Panel Œ PrintersImproving print quality Print troubleshootingMake sure photo size and paper size are set correctly Check paperPoor text and graphic quality Poor quality at the edges Print speed is slow Photo smudges or scratches Partial document or photo printsChecking the print cartridges Ink levels seem incorrectBlank or incorrect page prints Ink levels seem to go down too quicklyCharacters on printout are missing or unexpected Prints with different fonts Glossy photo paper or transparencies stick togetherPrintouts have alternating bands of light and dark print Print is too dark or smudgedVertical straight lines are not smooth Transparencies or photos contain white linesWhite lines appear in graphics or solid black areas Checking the printer status Settings are not savedResolving font problems Checking the Spool Settings for banner printingChecking printer readiness Ready or Busy Printing is listed as the status Printer is busy printing another jobPrinting a test Test page does not print Make sure the printer is receiving powerTry printing a test page again 166Removing an external print server External print server is not workingCable is not connected, is loose, or is damaged Printer is plugged in but does not printCheck the status of the host computer and printer Printer is trying to print to FileCheck the printer status 168Printer is not able to communicate with the computer Problems when copying, scanning, or faxingWrong printer is attached Change the scanning resolution to a lower valueUpdating the printer software Bidirectional communication is not establishedCannot print to the network printer Experiencing poor quality or incorrect outputResetting the printer to factory default settings Jams and misfeeds troubleshootingHow to clear and avoid paper jams Cannot print documents from a flash drivePaper jam in the paper support Paper jam in the printerPaper or specialty media misfeeds Banner paper jams Printer does not feed paper, envelopes, or specialty mediaPaper jam in the Automatic Document Feeder ADF Paper continues to jamPaper jam in the duplex unit Duplex unit does not operate correctly Memory card troubleshootingMemory card cannot be inserted Nothing happens when memory card is inserted Copier does not respond Copy troubleshootingScanner unit does not close Adjust the brightness of the copy Clean the scanner glassPoor copy quality Check quality of original documentPartial document or photo copies Scan troubleshootingCopied item does not match the original item Scanner does not respondScanning takes too long or freezes the computer Scan was not successfulCheck USB cable connection Restart computerPoor scanned image quality Adjust the quality of the scanPartial document or photo scans Cannot scan to a computer over a networkCannot send or receive a fax Fax troubleshootingDo you have Voice Mail service? Disable Call Waiting temporarilyDisconnect other equipment temporarily Check country codeCan receive but not send faxes Can send but not receive faxesCheck Speed Dial number Check the Dial Prefix settingBe sure the printer is detecting a dial tone 186Received fax has poor print quality Printer receives a blank faxCaller ID information is not displayed Changing Caller ID pattern using the control panelCaller ID pattern may not be set correctly 188Check phone line Change redial settingsLower the transmission speed 189Schedule to resend fax at a later time Use phone line checklistMake sure the printer detects dial tone 190Remove tape from print cartridge Error messages on the printer displayUse new paper 191192 Remove any obstructions193 Cover OpenReduce memory use Select the After Dial setting194 195 No photo/paper size selection has been made196 PictBridge communications errorClearing error messages Error messages on the computer screenIs the printer receiving power? 197198 General Printing ProblemMultiple All-In-Ones found Unsupported file types found on memory card199 Edition notice Product information200 201 Exposure to radio frequency radiation202 European EC directives conformity203 204 Noise emission levels205 206 South Africa telecommunications notice207 Power consumption208 Off mode209 Limitation of liability210 211 212 Networking glossary213 UAA Universally Administered AddressNumerics Index214 215 216 217 218 219 220 221 222 223