Lexmark 6500 Series Poor copy quality, Clean the scanner glass, Adjust the brightness of the copy

3Lower the scanner unit.

Poor copy quality

•	Blank pages	•	Skewed lines
•	Checkerboard pattern	•	Smudges
•	Distorted graphics or pictures	•	Streaks
•	Missing characters	•	Unexpected characters
•	Faded print	•	White lines in print

•Dark print

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages on the computer screen” on page 197.

Check ink

Check the ink levels, and install a new print cartridge if necessary.

Clean the scanner glass

If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

Review steps to improve print quality

See “Improving print quality” on page 154.

Adjust the brightness of the copy

1Load the document facedown on the scanner glass.

2From the control panel, press Copy Mode.

3Press Lighter/Darker.

4Press or repeatedly to lighten or darken the copy.

5Press Start Color or Start Black.

Check quality of original document

If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

Are you scanning from photo or glossy paper, a magazine, or a newspaper?

If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Scanning clear images from magazines or newspapers” on page 110.

Check document placement

Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

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