Power button is not lit

These are possible solutions. Try one or more of the following:

Press power button

Make sure the printer is on by pressing .

Disconnect and reconnect the power cord

1Disconnect the power cord from the wall outlet, and then from the printer.

2Plug the cord all the way into the power supply on the printer.

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3Plug the cord into an electrical outlet that other electrical devices have been using.

4 If the light is not on, press .

Software does not install

These are possible solutions. Try one or more of the following:

Check your operating system

The following operating systems are supported:

Windows Vista

Windows XP

Windows 2000 with Service Pack 3 or later

Mac OS X

Check your system requirements

Check that your computer meets the minimum system requirements listed on the printer box.

Check your USB connection

Follow these steps if you are not using the printer on a wireless network:

1Check the USB cable for any obvious damage.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol.

Reconnect the power supply

1 Press to turn the printer off.

2Disconnect the power cord from the wall outlet.

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Lexmark 6500 Series manual Power button is not lit, Software does not install