If you set a new network name, you must reset the printer and computer SSID to the same network name.

To reset the computer network name, see the documentation that came with your computer.

To reset the printer name:

1Click Start Œ Programs or All Programs Œ Lexmark 6500 Series.

2Click Wireless Setup Utility.

3Follow the instructions on the computer screen, and enter the new network name when prompted.

Ping the access point

1If you do not already know it, find the IP address of the wireless access point (wireless router). a Do one of the following:

In Windows Vista, click Œ All Programs Œ Accessories Œ Command Prompt.

In Windows XP, click Start Œ Programs or All Programs Œ Accessories Œ Command Prompt.

bType ipconfig.

cPress Enter.

The “Default Gateway” entry is typically the wireless access point (wireless router).

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

2Ping the wireless access point (wireless router). a Do one of the following:

In Windows Vista, click Œ All Programs Œ Accessories Œ Command Prompt.

In Windows XP, click Start Œ Programs or All Programs Œ Accessories Œ Command Prompt.

bType ping followed by a space and the IP address of the wireless access point (wireless router). For example:

ping 192.168.0.100

cPress Enter.

3If the wireless access point (wireless router) responds, you will see several lines appear that start with “Reply from”. Turn off and restart the printer.

4If the wireless access point (wireless router) does not respond, after several seconds you will see “Request timed out.”

aDo one of the following:

In Windows Vista, click the Œ Control Panel Œ Network and Internet Œ Network and Sharing Center.

In Windows XP, click Start Œ Settings or Control Panel Œ Network Connection.

bSelect the appropriate connection from the ones shown.

Note: If the computer is connected to the access point (router) by an Ethernet cable, the connection may not include the word “wireless” in its name.

cRight-click the connection, and then click Repair.

Ping the printer

1Do one of the following:

In Windows Vista, click Œ All Programs Œ Accessories Œ Command Prompt.

In Windows XP, click Start Œ Programs or All Programs Œ Accessories Œ Command Prompt.

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Lexmark 6500 Series manual Ping the access point, Ping the printer, 152